01-19-2009 08:02 AM
01-19-2009 08:12 PM
04-26-2012 04:05 PM
I had the same problem use IE9 32 bit version or it will not detect your computer.If you have both versions of IE9 32 & 64 bit open your start menu go to all programs find the File that says Internet Explorer ( Not Internet Explorer 64 bit) and open from there and you can then go to lenovo home page and it should auto detect your system.hope this helps
04-26-2012 05:50 PM
You also need to approve installing the activeX extension, then run the auto detect again, this time you'll need to approve installing again, but it's a different approval, first was approving the browser to allow it, second is approving windows to allow it. Then run auto detect yet again and it will work.
And yes, it only works with Internet Explorer browser. That really should be changed, but there may be security issues with making a safe add-on for other browsers.
Since these things are designed to collect and transmit info about your system, they are often blocked at several levels, but be patient and you can get it to work.