T61 Lenovo Thinkpad crashes powerpoint 2010

[ehabeeb]

Just installed Office 2010 on a Lenovo Thinkpad T61 running on MS Windows XP Professional v5.1.2600 SP 3. When we open two or more presentations in PPT 2010 and try to work with them PPT crashes. Sometimes it will crash when trying to open a file. We did not have this problem with Office 2007. I read through some posts and did try disabling (renaming) the Thinkpad send to blue tooth add-in, btsendto_office.dll and also the btsendto.dll files and that did not work.

Any other ideas?

[goretsky Community Moderator]

Hello,

Have you tried temporarily uninstalling any anti-virus software, in case that's the culprit?

Regards,

Aryeh Goretsky

[ehabeeb]

Our IT staff won't let us uninstall the anit-virus software. We were working fine using Office 2007 though.

[goretsky Community Moderator]

Hello,

Does the problem only occur on one ThinkPad T61?  Have you tried it on another, or on different computers?

Regards,

Aryeh Goretsky

[ehabeeb]

It's only happening on that machine so far. We have Office 2010 installed on Dell machines and it works fine. Although the Dell machines do not have the bluetooth add-in.