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Solkan
Posts: 7
Registered: ‎05-10-2011
Location: Germany
0
Accepted Solution

T61 System Update changes Product Type and Product ID

[ Edited ]

Hi

 

My Notebook T61 has the following numbers

Type 6464-CTO XXXXXX 08/87

Product ID:  6464-V52

 

I try to make system update but System update shows instead of 6464-CTO  Product ID V52 is this a mistake?

Now I want to make Bios update,  there I can change it from V52 to CTO should I ?

 

Moderator Note: Serial number removed to prevent misuse.

lead_org
Posts: 20,905
Topics: 128
Kudos: 1,253
Solutions: 1,344
Registered: ‎12-19-2008
Location: Australia, Melbourne
0

Re: T61 System Update changes Product Type and Product ID

you can only do that with a special diskette, but that is not available to the end user. Did you change the motherboard recently, or did this happen out of factory?
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
Paper Tape
Solkan
Posts: 7
Registered: ‎05-10-2011
Location: Germany
0

Re: T61 System Update changes Product Type and Product ID

Thank you for your fast answer. I did not any change in my notebook. Everytime when I start System Update it chooses Product ID instead of Product Type -CTO. There is no option to change in System Update Produckt Id to Product Type.  There is still guaranty. Must I send my Notebook to Lenovo?

 

regards

lead_org
Posts: 20,905
Topics: 128
Kudos: 1,253
Solutions: 1,344
Registered: ‎12-19-2008
Location: Australia, Melbourne
0

Re: T61 System Update changes Product Type and Product ID

they can do that if you within warranty. But it doesn't really affect the function of your computer or the warranty. CTO just means that it is configure to order.
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
Paper Tape
Solkan
Posts: 7
Registered: ‎05-10-2011
Location: Germany
0

Re: T61 System Update changes Product Type and Product ID

There are othere small Problems like battry is everytime 99%  and sundly emty, and my notebook gets off. I would like to send it to Lenovo  but I  bought my Notebook in UK live  here in Germany.  Must I send my Notebook to UK? or where ? 

I had T42, X31 and nere had such problems therefor I don't how and where to send my Notebook.

 

lead_org
Posts: 20,905
Topics: 128
Kudos: 1,253
Solutions: 1,344
Registered: ‎12-19-2008
Location: Australia, Melbourne
0

Re: T61 System Update changes Product Type and Product ID

GERMANY 01805-253558

your machine is covered in Germany, so you can use the local warranty service. Just contact the above number.
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
Paper Tape
Solkan
Posts: 7
Registered: ‎05-10-2011
Location: Germany
0

Re: T61 System Update changes Product Type and Product ID

thank you