T61 System Update changes Product Type and Product ID [ Edited ]

[Solkan]

Hi

My Notebook T61 has the following numbers

Type 6464-CTO XXXXXX 08/87

Product ID:  6464-V52

I try to make system update but System update shows instead of 6464-CTO  Product ID V52 is this a mistake?

Now I want to make Bios update,  there I can change it from V52 to CTO should I ?

Moderator Note: Serial number removed to prevent misuse.

[lead_org Microsoft MVP Contributor]

you can only do that with a special diskette, but that is not available to the end user. Did you change the motherboard recently, or did this happen out of factory?

[Solkan]

Thank you for your fast answer. I did not any change in my notebook. Everytime when I start System Update it chooses Product ID instead of Product Type -CTO. There is no option to change in System Update Produckt Id to Product Type.  There is still guaranty. Must I send my Notebook to Lenovo?

regards

[lead_org Microsoft MVP Contributor]

they can do that if you within warranty. But it doesn't really affect the function of your computer or the warranty. CTO just means that it is configure to order.

[Solkan]

There are othere small Problems like battry is everytime 99%  and sundly emty, and my notebook gets off. I would like to send it to Lenovo  but I  bought my Notebook in UK live  here in Germany.  Must I send my Notebook to UK? or where ? 

I had T42, X31 and nere had such problems therefor I don't how and where to send my Notebook.

[lead_org Microsoft MVP Contributor · Accepted solution]

GERMANY 01805-253558

your machine is covered in Germany, so you can use the local warranty service. Just contact the above number.

[Solkan]

thank you