01-03-2011 02:17 PM
My T61 with Nvidia 140M died last night. The screen just froze, so I restarted it and it never booted up. There is a little light from the screen, but no image. This morning I hooked it up to an external display, and I was able to boot in safe mode. Thought a reinstall of Vista would fix it, but it hasn't. Right now i'm able to use it with an external monitor, but there are a bunch of short vertical lines in the screen. I noticed that when I reinstalled vista, it only recognized the "Standard VGA Graphics Driver"...and the Nvidia graphics card is nowhere to be found.
I called lenovo about this, and they said there was an extended warranty program for this type of thing, but to qualify, the LCD screen on the laptop had to show a garbled image. Mine shows nothing, so they said it'd cost me $575 to get it fixed(my 3 year warranty ended 3 months ago). At that price I'll just buy a new laptop.
Is there anyone I can talk to about this? I'm almost positive it's the same widespread issue of all the bad 86 series Nvidia graphics cards.
How do I get ahold of Mike Hopkins?
Cedar Rapids, IA
01-03-2011 05:25 PM
Quick Update: Called Lenovo 3 more times and finally found someone who was better informed about this. He had me check the BIOS, and it was showing lines on there, so he assigned me a case # and a box is on the way. Shouldn't cost me anything, and it will supposedly be fixed with a board that has a better design...
01-04-2011 10:49 AM
Repairs should be made with the lattest boards we have available. Glad you got through - sorry it was a hassle.
I've combined a couple orphan threads on this subject - we have two larger discussions related to the two common symptoms - 1 long and 2 short beeps, and garbled video, even in BIOS.
Please join one of those discussions so we can provide updates and advice there. Please also see the updates I made to the marked solutions today.