Update package did not install

[ivek]

Hello,

When trying to install some updates, this package did not install (after 3x retries):
Windows Vista Update Module KB932063 32bit

I have T61 T7500 ND21FZY.

What should I do?

cheers!
i.

[tfflivemb2]

Are you installing this package on your own, or are you doing it through SYstem Update?

While I haven't looked up this specific package, IBM/Lenovo updates in the past require the downloading of the update, then you have to go in and manually run the setup or executable file.  It is a bit of a two step process.

[ivek]

I am doing that thru ThinkVangage System Update 3. >> Get new updates >> then I chose to download and install that package. It is downloading and later updating, but at the end it says the error I wrote above.

thanks,
i.

[goretsky Community Moderator]

Hello,

According Microsoft knowledgebase article 933063, "Several problems occur on a Windows Vista-based computer when you work in a wireless network environ...," the hotfix can be requested directly from Microsoft by filling out a short hotfix request form on their web site. 

You may wish to request the hotfix directly from Microsoft and try performing a manual installation.

Regards,

Aryeh Goretsky