11-18-2010 09:00 AM
I'm using the USB keyboard and the USB mouse. After Windows XP was reinstalled, BIOS showed that USBs are all still enabled and it works but the USB ports at front and back don't work when it loads the windows. How can I fix this problem?
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11-18-2010 01:08 PM
full computer model - 9702CTO
windows version - Windows XP Professional version 2002 Service Pack 2
I have 2 discs that comes with the computer.
• Rescue and Recovery for Windows XP
• Product Recovery
11-18-2010 06:52 PM
I will repeat my question: if you connect your USB mouse to an USB port, the bottom "light" is powered on?
11-18-2010 08:10 PM
Well, last thing you can test is using a Linux Live CD (for example, Ubuntu) and see if USB ports works.
If they don't, so you have a hardware problem.
11-18-2010 09:35 PM
They don't work when I used a CD.
The driver manager shows that there are 5 "unknown device" on the "? other devices" list. I don't know what these 5 "unknown devices" are.