Bluetooth mouse issue with Windows 7 in Edge 13.

[Myroslav]

Hello,
I can't' get  Bluetooth mouse working with Windows 7 - when I switch it on Bluetooth manager can see the device, but driver installation fails and in device manager I can see "unknown peripheral Bluetooth device". I'm not sure that it's a problem of device since its'a regular 3-button  mouse device with no extra features.

[Vince69]

Hello mate,

What's the brand of the mouse?

Can you test it with another computer? Does it work?

[Myroslav]

Hi there,

It's an A4Tech BT-630. at the moment I can't check it anywhere else.

Btw, device ids are:
BTHENUM\{00001124-0000-1000-8000-00805f9b34fb}_VID&000209da_PID&80f0
BTHENUM\{00001124-0000-1000-8000-00805f9b34fb}_LOCALMFG&000f

[topmahof Community Moderator]

http://a4tech.com/download%20driver.asp?cmodnum=BT-630

Here's a driver for that mouse. See if that helps.

[Myroslav]

Thanx mate, but I've already tryed that wthout any luck.

I'm going to try it again fully cleaning the original mouse driver before....

[topmahof Community Moderator]

http://www.gmb.nl/repository/5851/A4-BT-630-1_manual---45d7d8f6-1123-4cb0-a619-5aa8374d3c18.pdf

You probably already have this, but here's your manual. 

[Myroslav]

nope, still no luck.

I've tryed to clean all BT devices and then reinstall Thinkpad Bluetooth driver after I installed driver from A4tech webite, and still no luck - system can see BT mouse connected but fails with BT HID device driver installation.

Im wondering - does anyone has this mouse workin'?

[topmahof Community Moderator]

Did you try manually updating the driver?  Don't let windows update the driver.  In device manager click on the device and click update driver.  In the next window click browse my computer for driver software.  In the next windows click browse and go to the folder where the driver is. Then click next and see if the driver installs.

     I assume you have a good battery in, and the mouse is switched on at the bottom, right?

[Myroslav]

Well, there is a lot of bluetooth-reateddrivers, which one to update?

Yes, you are right - the battery is good and the mouse is switched on, I can see a new deixe appeared in device manager but system fails to install bluetooth HID device driver.