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csoft
Posts: 13
Registered: ‎05-07-2011
Location: NJ
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Brand new E420s - strange noises when press right upper part ...

[ Edited ]

When I press the right upper part of the keyboard (near ON/OFF button, End, etc`) my Edge makes strange noises like a speaker interference.

 

Does someone is experienced the same phenomenon?

 

I think it happens when the fan works ...

 

Thanks

Ofer

Retired Employee
Serge1410
Posts: 2,438
Registered: ‎04-10-2011
Location: Malaysia
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Re: Brand new E420s - strange noises when press right upper part ...

hey csoft,

curious to know, does that weird sound happen when you do that during the start-up of the unit before windows load ?





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csoft
Posts: 13
Registered: ‎05-07-2011
Location: NJ
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Re: Brand new E420s - strange noises when press right upper part ...

 

It happens when fan works and press somewhere in upper part (below the screen) or if changing the laptop angle.
I Sent it for to Lenovo's lab (they refused to replace it although still within 21 days - they lost some points) .
Ofer

 

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Serge1410
Posts: 2,438
Registered: ‎04-10-2011
Location: Malaysia
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Re: Brand new E420s - strange noises when press right upper part ...

i would recommend that you try sending it back to them again.

if you're still having issues, do reply back





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csoft
Posts: 13
Registered: ‎05-07-2011
Location: NJ
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Re: Brand new E420s - strange noises when press right upper part ...

They refused to replace it (as I asked). I was forced to send it to lab.

 

I don't understand it. New laptop should be without any defects.

 

Thanks

 

Ofer

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ColonelONeill
Posts: 5,616
Registered: ‎12-26-2009
Location: Toronto
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Re: Brand new E420s - strange noises when press right upper part ...

Defects happen. No major company can afford to test every single laptop they ship.
W520: i7-2720QM, Q2000M at 1070/670/1340, 22GB RAM, 500GB HDD, FHD screen
TPT1: 1839-23U, stock ICS
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csoft
Posts: 13
Registered: ‎05-07-2011
Location: NJ
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Re: Brand new E420s - strange noises when press right upper part ...

[ Edited ]

I agree but it should be replaced! 

 

 

Retired Employee
Serge1410
Posts: 2,438
Registered: ‎04-10-2011
Location: Malaysia
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Re: Brand new E420s - strange noises when press right upper part ...

Have you tried to get it repaired instead of asking for a replacement?





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csoft
Posts: 13
Registered: ‎05-07-2011
Location: NJ
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Re: Brand new Edge - strange noises when press right upper part ...

It was sent yesterday  and I got it back today.

 

For now it works fine.

 

Thanks

Ofer