Edge 14. Battery will not charge after Power Manager Update to 6.07 and Battery reset. [ Edited ]

[delurker]

My battery will not charge, at all. 

The guage was obviously not correct as it would drop very quickly after reaching 20% so I updated the Power Manager to 6.07 and then performed a battery reset (I am pretty sure it was in this order, may have been the reset first).

After the reset the battery charged back up to 100% but as it discharged, the charger did not come back on.  With the power in, the battery just sits at the same percentage and very slowly goes down (~1% in two days).  

I tried playing with the battery maintenance settings, the meter then says that charging will begin below 80% but the battery is already on 20%.  I checked the firmware in Power Manager and with the standalone program but apparently no update is needed and the part number FRU 42T4755 is not listed as needing an update.

Current firmware version: 0004-3f98-0160-0130

I tried uninstalling and reinstalling Power Manager.  The windows power manager  also seems to have the same problem.

I only baught the laptop last year, it is one month out of warranty; I need it to be portable for work.

I thought about buying a new battery but it seems to be the charging function that is not working, and the battery was working fine before the reset and update, apart from losing some capacity and the inaccurate meter.

Product: 0578CTO    Thinkpad Edge 14 

Bios: 80ET61WW (2.01)

Any help would be greatly appreciated.

Nathan

19% and falling

[NINE]

hi delurker,

Thank you for your post and welcome to the community. Sorry to hear about the battery issues you're facing as i was checking further on your issue you want to try the link below.

http://support.lenovo.com/en_US/research/hints-or-tips/detail.page?DocID=HT000878

This is a tip that was released by our support team on how to go about your issue. Do give it a try and see how it goes then.

Do let me know of the update.

Regards

[delurker · Accepted solution]

Hi NINE,

Thank you for the welcome, the effort and the response.  Greatly appreciated.

I have tried that, and just tried reinstalling the power management firmware.

I eventually solved the problem after reading this post by:

1. Shut down the computer.

2. Unplug the power cord (and everything else - usb and monitor cables).

3. Remove the battery.

4. Fiddle with the spring loaded switches on the battery and shake it menacingly  (probably unecessary but you might want to give it 10-15 seconds out of the laptop).

5. Replace the battery in the laptop.

6. Plug in the power cord.

7. Boot up the laptop and log in.

Thanks again.

Nathan

48% and charging

[NINE]

Hi delurker,

Thank you for updating your resolution. I'm really glad the solution worked, as solution may be of great help to other community members facing the same issues as yours.

Should you require further assistance do keep posting in the forum as the communtiy could highly benefit from someone with your expertise.

regards 

[priyank14887]

Thanks a lot delurker, your precious post have solved my thinkpad's battery problem.