05-10-2012 04:41 PM - edited 05-10-2012 04:51 PM
Yesterday I turned off my Notebook (also, no any problems). Today will not turn on!!!!. I tried this steps too:
1- unplug the AC adapter and take out the battery. Then, push the power button 10 times in a row at one second intervals. Next, push and hold the power button for 30 seconds. Then put the battery back in and pushed the power button, but not turn on.
2- unplug the AC adapter and take out the battery. Then, push the power button 10 times in a row at one second intervals. Next, push and hold the power button for 30 seconds. Then put the AC adapter (without battery) and push the power button, but not turn on.
If AC power adapter is connected, Power-status indicators is off.
Note: I did not update Bios and etc., I have not external devices. I installed just Windows Server 2008 R2 and worked fine.
I want to know what happened!!!!
Solved! Go to Solution.
05-11-2012 07:19 AM - last edited on 05-01-2013 01:30 PM by Mark_Lenovo
A number of us have had similar issues, at least with E420s. The fix to this is to send it to a service center and they will replace the motherboard if the system is still under warranty. I'm on my second fix to this in 4 months!
This problem appears to be pretty pervasive, and I believe there is a design issue with the Edge series.
If you are experiencing these symptoms, please contact support regardless of warranty status. There may be additional provisions (depending upon qualifying factors) to assist you - support should be able to determine.
05-15-2012 06:07 AM - edited 05-01-2013 01:30 PM
As Mtemp suggests, if you have experienced this issue, you might try a battery reset.
the battery reset as described in this KB article. (edit - corrected)
If that doesn't work - it is likely a system board fault and you should contact service - see my updates to the solution post above.
05-15-2012 03:21 PM
You know...my bad.
05-31-2012 06:10 PM
I've had the same issue of No Power/No light twice already on my ThinkPad Edge E520 that was mfg 11/07, right in the middle of the problem EEPROM manufacturing period. Lenovo has replaced the m/b twice and the last time replaced the DC Sub Card as well.
I only have about 3 months left on my warranty and haven't been able to convince anyone thus far that the warranty should be extended w/o cost. If the EEPROM issue is well known, why are they replacing m/b's that have the same problem? If the pattern follows true to form, the next failure is likely to be when I'm just our of warranty.
Does anyone have info of a about how many EEPROM failures have occurred in the Edge E520 series? When I asked about this, was only told there haven't been enough to issue a recall. I feel like I have a ticking time bomb and can't do anything about it other than paying extra for an extended warranty. Anyone have suggestions on how to proceed with Lenovo warranty folks?
05-31-2012 06:32 PM