RAM Stolen, Customer Complaint Recent Service Call Number: P47XMB7

[adwivedi]

The issue is i had 4GB of RAM when i submitted my laptop for service but when i got back the laptop i had only 2GB of RAM.I raised the issue with the service center but they failed to address the issue properly in 20 days. Super slow communication, it took 20 days for them to ask me to come back once again to check my RAM. They had already done that before even entertaining the complaint.

[Serge1410]

hey adwivedi

sorry to hear on what had happened.

could you pm to me the following ?

Name:
Country:
Mobile:
Email:
MTM [machine type model]:

( To locate MTM - http://support.lenovo.com/en_US/FindProductNumber.page#find )

Serial Number (S/N):
Date of Purchase:
Case/Order Number : (if any)

Screenshot of Error(if applicable) : (upload it to a hosting site and paste the link here)

Location of unit : Home / Repair Center (delete where appropriate)

Description of issue :


Troubleshooting Taken : (if any)

[adwivedi]

Hi Sarge,

Thanks for the quick reply. I have emailed you all the details.

Regards

Abhinav Dwivedi