Support in other languages: 
Reply
Blue Screen Again
nizamnz
Posts: 2
Registered: ‎03-09-2012
Location: Malaysia
0

ThinkPad Edge 11 (0328-2TA) No Sound

I have just bought ThinkPad Edge 11 (0328-2TA). Since I bought it, the speaker is mute. I have set the speaker controller to maximum.

 

I have checked in Device Manager the driver, but it looks ok.

 

In the Device Manager, under Sound, Audio and Game Controller, there are two devices listed

- Conexant CX20582 SmartAudio HD

- Intel (R) Display Audio

 

I tried to connect the earphone and can hear the sound. I also have reinstall the driver from http://support.lenovo.com/en_US/downloads/default.page?

 

Please help me to figure out how to solve this problem. Tq!

tanujhanda
Posts: 955
Topics: 3
Kudos: 80
Solutions: 65
Registered: ‎01-05-2010
Location: INDIA
0

Re: ThinkPad Edge 11 (0328-2TA) No Sound

As the sound is coming in headphone, the issue could be with the Internal speakers

 

 

If the laptop is in warranty then you can contact the support center and get the service.

 

 

Best Regards,

Tanuj


Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution".! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow @LenovoForums on Twitter!

Blue Screen Again
nizamnz
Posts: 2
Registered: ‎03-09-2012
Location: Malaysia
0

Re: ThinkPad Edge 11 (0328-2TA) No Sound

OK. I'll go to the service centre then.... tq for your advise