Thinkpad Edge 14 Keyboard Key Shift+r not working

[mmkader85]

Hi,

          Im having Thinkpad Edge 14 running in intel i3 and windows 7 professional (32-bit).. Im having a weird problem since i bought this..

          When i press Shift+r to put in a capital R in notepad / word / any other typing places it is not showing up immediately as like other keys.. i need to press and hold shift+r for around 3 secs for this to key in.. does anyone have problems of this kind and got it resolved..?

         any help please...

Thanks..

[mmkader85]

any help ?

[topmahof Community Moderator]

sounds like a bad keyboard to me.  you might want to give service a ring.  they might just send you a new keyboard.  does it do it with both shift keys?  

[mmkader85]

thanks for your time topmahof.. im sure, its not keyboard fault.. bcoz, the key 'r' is working fine.. except that if i try keyin shift+r for capital letter, it is not getting typed faster.. i need to press and hold it for around 3-5 secs..

im using lappy in-built keyboard.. no external.. i suspect it is somehow related to any shortcut key..

[topmahof Community Moderator]

you wouldn't happen to have an external keyboard would you?  if it is related to a shortcut key or a software problem, then the problem should show up on an external keyboard coz the settings would be the same, i would think.   does it do it with either shift key? 

[topmahof Community Moderator]

there is an interactive test in thinkvantage toolbox that you could test the keys with.

[mmkader85]

Yes, it happens with both shift keys.. i will try the interactive test and keep you posted..

[mmkader85]

Interactive test success for all keys.. including both 'shift' and 'r' key.. if i hold shift and press 'r' in interactive test, it is showing R instantly.. but when it comes to outside the interactive test (notepad, web browser) problem with shift+r stills exists..