Unable to start up after updating my ThinkPad via the Lenono Updates [ Edited ]

[chrislenovoe15]

Hi,

I have recently run the Lenovo Updates to find that it's causing some Bluetooth driver conflicts.  Following some suggestions from the knowledge base to reinstall the "ThinkPad Bluetooth with Enhanced Data Rate Software", I am no longer able to start up my machine.  Tried "Startup Repair" and "System Restore" but both failed.

Could someone please help besides a factory recovery and lose my data?

I am using an ThinkPad Edge E15 running Windows 7.

Many thanks!

[lead_org Microsoft MVP Contributor]

go into the safe mode and delete the ThinkPad bluetooth software.

[chrislenovoe15]

How to boot into Safe Mode if Windows won't start?

[NINE]

hi chrislenovoe15,

Was there any Error mesages that appeared when you boot the machine to windows? What Lead_Org was trying to suggest is, when you boot the up the machine hit the F8 Button repeatedly until a set of menu comes up. in the menu it should deliver these options.

• Repair your computer
• Safe Mode
• Safe Mode with Networking
• Safe Mode with Command Prompt
  
  and a few more down the list.

The Windows in Safe should boot up as it will utilise only imprtant setting and disable all other fuctionality.

Do give it a shot and i'll look further into this for you.

Regards