Webcam unplug can't show up with Fn+F5

[migwell2]

Hi,

since few time I can't use my webcam on my thinkpad edge 11.

Hotkey Fn+F5 do not show up any OSD and in devices manger the webcam do not appear.

I have try to reinstall driver, it says me to plug the webcam.

I have to reinstall the hotkey software, but I have the same issue.

Please, if somebody can help me before I try a full install...

Thanks for yours responses and excuse me for my poor english.

[migwell2]

Hi,

my camera do not work anymore. My thinkpad egde 11 is 8 month old, I won't send it in guaranty because I need it. I can't reinstall it because I can't see it in the device manager. If somebody have any idea...

Thanks for your response.

Regards,

Migwell2.

[migwell2 · Accepted solution]

My problem is resolve.

I have take off the LCD bezel assembly then I have plug the camera.

http://support.lenovo.com/en_US/product-and-parts/detail.page?DocID=PD002349

http://support.lenovo.com/en_US/product-and-parts/detail.page?DocID=PD001897

The cable was unplugged, maybe with vibrations. Be carefull when assembly the LCD bezel assembly, don't break the uppers fixation. I have break two af them.

[migwell2]

I have the same problem a second time 1 month later. Same issue, but I paste the connector with a very little bit of bison glue.

[bourak]

Hi guys, same problem and after 1 month is the problem back again as by you. I will have to use the glue too, hope i do not break something. I will step very carefully. Do you have ideas, what to do and what not? Thanks

[migwell2]

For dissassembling no problem. First dissassenbly down side.

For assembling, take very care assembly the upside first do not push strongly.

There is no difficulty if you do it in calm and in the same way for assembly and  dissassembly.

[bawbagg]

Many thanks. I have had an Edge 11 for about 10 months, and have suffered this problem since almost new. To be honest, I was beginning to doubt my laptop even had a camera (but I was sure I remembered testing it when I got it).

Anyway, I carefully removed the bezel, and sure enough, the camera connector had been dislodged, and was partially out of the socket. On pushing it back in, everything came to life as it should.

Many, many thanks.

BB