02-19-2012 01:59 PM
hi, my daughter's edge type 0217 has very reproduceable hardware problem. It occurred the first time when she just handed over the runnin laptop. you accept it holding it on a one of its corners, en ooops, it shuts down.
Now I discovered that there is a specific spot on its bottom that has this sudden shutdown effect. Just push there with one finger, absolutely not hard, and the PC shutsdown as if the battery were taken out, or a hardware reset button were pushed.
She tells me il also occors when it is flat on a table, and the table shocks or vibrates.
Anything I can do against that ?
02-20-2012 01:23 PM - edited 02-20-2012 01:23 PM
Is it a proper shutdown (all tasks shut down, windows says it's powering off) or just loss of power, ie laptop goes black right away.
Edit: Your posts seem to indicate the latter. If it is so, you should take it to a service center/warranty repairs.
02-21-2012 01:32 PM