04-18-2012 12:01 PM
Lenovo returned repair apart and damaged. Sent back to Levono to repair. They want $970 to replace system board and usb.(Unit is 5 months old). They want $950 to repair the damage they performed. $1920. Yikes perhaps the worst experience for me with repairing a product. Mostly a company would repair damage they performed. My problem is progressing in the wrong direction.
04-22-2012 03:21 AM
04-23-2012 12:38 PM
@pghFL - I know I thought I was re-reading the thread where I saw his post. I guess he/she's quite happy with the service that felt the urge to share it everywhere. Good for him/her...
@ OP - sorry you're having all those troubles. I cannot imagine going thru all of that myself. That's service at the suckiest level possible. I cannot understand how all this is happening to you when you're perfectly within warranty coverage... Really sorry.
04-23-2012 12:56 PM
04-28-2012 12:34 PM - edited 04-28-2012 12:35 PM
Just got my Ideapad K1 tablet back from their service center. Wouldn't boot - looped at the nVidia screen indefinitely. I had to box it up and ship it in myself (unlike the box that you get for thinkpads and one poster in this thread got). Anyway, it came back with a replaced motherboard and (THANK GOODNESS!) Android 3.1 O/S - I've had nothing but trouble since the upgrade to 3.2.1.
I think there must have been evidence of liquid damage or abuse on the OP's Ideapad for them not to repair it under warranty.
04-28-2012 01:34 PM