Client Security Solution Issues Will not activate security chip on ThinkPad X41 Tablet

[btownsend]

Client Security Solution will not activate security chip ThinkPad X41 Tablet (Windows XP)

I posted this originally in August but am taking another swing hoping someone can help me resolve an incredibly annoying problem. Just had Lenovo install a new motherboard and this is the only issue keeping my great X41 from performing correctly.
 

I have previously used Client Security Solution since getting my X41 a few years ago. 

Yesterday I began getting a window at startup for ThinkVantage Client Security Solution. 
It shows Enhanced Security as the menu item with 4 others greyed out. 
It is asking to activate the security chip. So I click on the "Activate" button and it reboots,
however, it will not activate security chip and this same screen appears at every startup.
I have rebooted daily for 2 months now and this still comes up.
 

Password Manager, which I use a lot, does not load.

How can I fix this? Thanks.

If nobody has an answer to this, can I uninstall CSS 8 and find version 6 or 7 somewhere to download?

Or, can someone give me Lenovo's customer service number for the group that would deal with CSS? Thanks.

Thanks,
Bill

[Maliha Community Moderator · Accepted solution]

Try enabling manually yourself from the BIOS. Shutdown your X41 first, enter BIOS with pressing F1, thereafter do this:-

Security -> Security Chip -> Enable

While you're at it, also try clearing the chip from there. 

Security -> Security Chip -> Clear security chip

Don't forget to save changes before exiting BIOS.

Hope it helps.

[btownsend]

You are my "HERO OF THE WEEK!"  This appears to have worked. What a relief. Thank you, thank you, thank you.

Bill