10-15-2009 12:16 AM
Client Security Solution will not activate security chip ThinkPad X41 Tablet (Windows XP)
I posted this originally in August but am taking another swing hoping someone can help me resolve an incredibly annoying problem. Just had Lenovo install a new motherboard and this is the only issue keeping my great X41 from performing correctly.
I have previously used Client Security Solution since getting my X41 a few years ago.
Yesterday I began getting a window at startup for ThinkVantage Client Security Solution.
It shows Enhanced Security as the menu item with 4 others greyed out.
It is asking to activate the security chip. So I click on the "Activate" button and it reboots,
however, it will not activate security chip and this same screen appears at every startup.
I have rebooted daily for 2 months now and this still comes up.
Password Manager, which I use a lot, does not load.
How can I fix this? Thanks.
If nobody has an answer to this, can I uninstall CSS 8 and find version 6 or 7 somewhere to download?
Or, can someone give me Lenovo's customer service number for the group that would deal with CSS? Thanks.
Solved! Go to Solution.
10-15-2009 04:05 AM
Try enabling manually yourself from the BIOS. Shutdown your X41 first, enter BIOS with pressing F1, thereafter do this:-
Security -> Security Chip -> Enable
While you're at it, also try clearing the chip from there.
Security -> Security Chip -> Clear security chip
Don't forget to save changes before exiting BIOS.
Hope it helps.
Maliha (I don't work for lenovo)
ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]
IdeaPad: U350Apple:- Macbook Air [Snow Leopard]