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nelsondd
Posts: 1
Registered: ‎02-27-2011
Location: USA
0

Error code 25014 running RnR 4.3 on Windows 7 64 bit

System: Lenovo T410 (System: 2516-CT0) Since purchasing the system from Lenovo in November 2010, always received the following sequence of events when running RnR:

1) Lauch RnR to peform backup

2) Click on 'Backup Now"

3) Message "Please wait while Windows configures Rescue and Recovery" display every time.

4) After a few minutes, the following error always displays: "Error 25014. There was an error installing the Rescue and Recovery boot manager. Return Code: 96."5

5) Back up appears to then perform.

 

I've tried uninstalling and re-installing RnR. I haven't touched the "Q:/" drive/partition shipped with the system. I did purchase and plug-in, via eSata port, an external 1Tb drive for backups.

 

I've searched this form and the web and found similar. But all allude to "Return Code: 6" not the "96" I am receiving. Additionally, the other post indicate the system was re-installed after factory. My system is factory.

 

Thanks

 

Community Moderator
zoltanthegypsy
Posts: 2,467
Registered: ‎01-13-2008
Location: Bainbridge Island, WA, USA
0

Re: Error code 25014 running RnR 4.3 on Windows 7 64 bit

Hi nelsondd,

 

I have some questions but no answers:

 

Can you see yor external drive in windows explorer?  I have a USB/eSATA external drive that had to be initialized via USB before eSATA could be used.

 

When you do "backup now" do you see activity on the external drive LED?

 

If you go to the advanced R&R screen, are you able to select the external drive as a target there?

 

The error seem to be saying that it couldn't install the boot manager on the target drive.  IIRC that one button backup first formats the drive, then installs R&R on it, then the backup image.

 

Z.

R40 XP Pro + Linux + Solaris, T43 XP Pro + Linux + Solaris, T61 XP Pro + Win 7 + VMs, T400 Win 7 Pro 64 + too many VMs to count, New T420 - a work in progress ... GeezBlog

What's DOS?
sailtrueblue
Posts: 1
Registered: ‎09-30-2011
Location: US
0

Re: Error code 25014 running RnR 4.3 on Windows 7 64 bit

I'm getting that error too.  I don't think it has anything to do with the external drive since you could back-up to the installed drive or a memory card - not that you'd want to, but you don't HAVE to use an external drive.

 

I've tried re-installing RnR and have updated Win 7 and all the Lenovo tools to no avail.  I also turned off Bitlocker, no change.  Has anyone come up with anything?

 

Thanks,

 

Chuck

 

x200 Tablet, Win 7 Ultimate, RnR 4.1, System Update 4.3, Bios 3.18

Paper Tape
egibbs
Posts: 1
Registered: ‎10-30-2011
Location: United States
0

Re: Error code 25014 running RnR 4.3 on Windows 7 64 bit

Add me to the list - started a few weeks ago.  Have tried repairng but not reinstalling.  Backing up to an internal second HDD, also have a USB passport but everything used to work, haven't changed anything.