Rescue & Recovery 4.3 Won't Backup to USB drive [ Edited ]

[Contrarian]

Here is a followup on my earlier reported backup problem. 

In summary, I attempted to run a backup of my Vista 32 T500 2081-CTO preparatory to installing the Win 7 Update (when the disks arrive).  Using my SimpleTech FV-U35/1TB drive which has been working properly, I was unable to complete a backup.  The system froze three times.  Previous to this attempt I had updated BIOS and drivers and assumed the fault was with those changes. 

Not true.

I tried to backup the USB drive to a second similarly configured T500 2081-CTO with the same result.  The backup failed and the laptop froze.

Then I tried to backup a desktop.  No success.  Clearly the problem was the the external USB drive.

Today I bought a new WD 1.5TB Elements external USB drive and was able to backup all three computers--surprisingly quick, too.

Apologies to Lenovo for suggesting the problem was theirs.

[dixis]

Hi again!

Thank you for your answers, but it does not help my problem.

1. I tried to backup to my local HD, same problem... so the external HD ist not dammaged

2. I did a backup to my external drive, just bevore installing the software I described.

Again: I have no problem starting the Backup, and my thinkpad does not freeze either, but the process stais at 0%

and I can't abort, the only way is quiting through taskmanager or restarting the laptop.

After restart I get the message that A backup was not successfully done, and asks if it shoud be done again. If i hit yes - same scenario - 0%.......

Does any one know where RnR stores the temporary data? because when I tried overnight again, and had it running for 11 hours, the data consumtion on my HD got more by around 3 GB.....  but I couldnt finde where..... there is a folder RRbackups, but it has less than a MB in size.

thanks for helping anyway!

dixis

[dixis]

still no one with the same problem?

[Mack909]

Windows 7 has a Backup and Restore option in Control Panel. Will this help you make the backup you're wanting.

[dixis]

jep i does the trick, but the backups are really big, and I really would like RnR to work, because it was one of the reasons I baught my W500 - 4063 A45

[Gary7]

Maybe it's a Windows 7 32-bit vs. Windows 7 64 bit issue? 

I have a T500 2081-CTO, and did an update of my Vistal Ultimate 32-bit drive to WIndows Ulitmate 7 32-bit.  I was able to successfully back up my system using Rescue & Recovery to my external Western Digitial Passport USB drive.  (However, I did notice that R&R 4.3 did not see my older Vista backups using the previous R&R version on the same USB drive.  Hopefully I'll be able to recover that space sometime in the future.)

Next, I did a fresh full install of Windows 7 64-bit on a seperate hard drive, and had some quirks (e.g. Fingerprint reader lockout, HP Print Drivers, OS installed into the smaller disk partition, etc.).  I tried to backup the system and I recieved "The Backup Failed" message.

Then I started over again.  This time I reformated the hard drive (left some space unallocated so that I could create a virtual drive later), and re-performed the full fresh install.  I downloaded Sytem Update 4.0, and applied all of the recommended driver updates.  I then went to the Lenovo web site and downloaded the drivers that System Update 4.0 didn't suggest (primarily my wireless devices; 5350 Wifi, Wimax and Verizon devices, and TVT Rescue and Recovery 4.3, TVT Client Security Solution & TVT Toolbox).  I also applied the recommended Microsoft updates and patches as well.  Now I had what I would consider a vanilla 'base' image'.

Then I went to run Rescue and Recovery on this image.  R&R did recognize that I had a backup for my other 32-bit image.  I received a message that I needed to allocate more space on my backup drive to handle this backup image.  I choose to add 100GB, even though my image was under 20GBs.  I continued on, and things looked like it was going fine, right up to the final stage.  I watched as the estimate time left counted down from around 90 minutes till 0 seconds.  Then I got the fatal message that "The Backup Failed", with no additional information as to why it failed!

Obviously, I don't feel comfortable switching to Win7-64 without being able to backup and restore my system.  I need to resolve this before my activation period expires in 2 weeks, so I can decide on which OS to go with (Win 7 32 vs. 64-bit).

Does this help to narrow down the problem, or are other people experiencing the problem on Win7-32 bit machines as well?

[zoltanthegypsy]

Some negative help here.  As I said on another thread, I did basically the same install you did and was able to save a similar vanilla base image to CD and DVD.

Your post got me worried so I tried saving an image to an external HD.  (Seagate 750G SATA in a Vantec "toaster" connected via USB.  This image was much larger since lots of things are now installed.  Took 3 hours, but ran to compltetion and announced success.  I haven't tried restoring from it.

R&R left some kind of lock on the drive so I couldn't "eject" it until a reboot, but that's another story.

Not very helpful but at least what you want to do is possible on a T400 + Win 7 Pro 64.

Z.

[dixis]

hi, the problem is indeed similar... except, that My Backup does not run at all... or keeps running forever... (another way to put it)

As I have to work on my laptop, I chose to go with windows 7 backup solution until there is a new version either of RnR or a Service Pack....

dixis

[clay_bergen]

Hi, I searched all over the site and did not find a solution so I apologize if this has been gone over before.

I have a T500 running Windows 7 Ultimate 64 bit. I downloaded and installed RnR ver 4.3 and then went to run. The program created rescue media using a DVD burner no problem, but WILL NOT begin a backup to an external hard drive. I set the options to backup to the external USB drive, made sure the drive had plenty of space, etc... and when the program goes to start the backup nothing happens. I have left it for MANY hours to see if time was the problem, and still nothing.

Anyone else experience this and how to fix?

T500 - Windows 7 Ultimate 64 - 4GB RAM, 320GB HDD

Thanks for any responses,

Clay

[dixis]

anything new?