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ivanz
Posts: 55
Registered: ‎11-30-2010
Location: United Kingdom

Rescue and Recovery Cumulative WER patch won't go away

Every now and then I run the Lenovo drivers and updates tool and it works great, but for some reason this update even after being installed multiple times keeps appearing in the critical list:

 

Rescue and Recovery Cumulative WER patch for Windows 7 

 

I see this same problem on two Windows installs....

What's DOS?
effem
Posts: 1
Registered: ‎12-19-2010
Location: USA
0

Re: Rescue and Recovery Cumulative WER patch won't go away

I am having the same issue. Any ideas?

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garychan
Posts: 9
Registered: ‎12-28-2010
Location: USA
0

Re: Rescue and Recovery Cumulative WER patch won't go away

Same here.

T410s, Win 7 64 bit
GMAC-R60
Posts: 1,928
Kudos: 161
Solutions: 96
Registered: ‎05-16-2008
Location: USA

Re: Rescue and Recovery Cumulative WER patch won't go away

when you keep getting the same update over & over you can hide it so you don't get it anymore
Complete the following steps to hide an update:

From the list of new updates, click the plus sign (+) next the update. The update expands and displays additional information.

Click the Do not show this update link. The update is removed from the list.




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Lenovo Staff
Herik
Posts: 1,591
Registered: ‎07-17-2009
Location: Slovakia
0

Re: Rescue and Recovery Cumulative WER patch won't go away

Hi,

do you still see this issue?
I have to say, that I was also seeing this issue and recently when I use the latest version of TVSU (for Win7) I install this patch and it is no longer present.

 

Can you test againg this situation by installing this patch.

Or if you don't want to install, then hide it as already adviced.

 

Cheers

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garychan
Posts: 9
Registered: ‎12-28-2010
Location: USA
0

Re: Rescue and Recovery Cumulative WER patch won't go away

Yes, the update is still persistent. Perhaps there is a bug in System Update which is not detecting the installed update?

Version 4.00.0030 of System Update is installed. Which version of System Update did you install?

Hiding the update is an acceptable workaround for me.
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Automaton
Posts: 12
Registered: ‎12-09-2010
Location: Seattle, WA
0

Re: Rescue and Recovery Cumulative WER patch won't go away

Phew,  I was glad to see I wasn't the only one having this problem.  I tried it again this AM and after having the ol' ThinkPad hang after the reboot I did a forced boot. After about 1/2 hour the notification slider came up saying there were no issues. The critical update message seems to have gone away.

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sag49
Posts: 2
Registered: ‎12-30-2010
Location: USA

Re: Rescue and Recovery Cumulative WER patch won't go away

[ Edited ]

Same problem here.  Version 4.00.0024 of system update.  I have 'installed' this critical update three times in the last few days, and it still shows in the list.  Would like to make sure that it is installed, because I seem to be having some issues with recovery & restore.

 

Edit - I noticed there was a new version of R&R, 4.31 for Windows7 .. I installed it, and the update patch is no longer in system update, and some issues I was having with R&R have gone away.

 

When I updated R&R, it said to discard startup disks created with the earlier recovery environment.  Not sure if that means I need to use the new R&R startup with the image I made to CDs before I did the update and the original system recovery disks I made.

Lenovo Staff
Herik
Posts: 1,591
Registered: ‎07-17-2009
Location: Slovakia

Re: Rescue and Recovery Cumulative WER patch won't go away

Hi,
once you updated RnR you will need to create a new Rescue media, as the old one is no longer copatible with the new version and new backup files.
BTW: also you will need to take new backups, as the old ones are not compatible with the new version of RnR.

Cheers

GMAC-R60
Posts: 1,928
Kudos: 161
Solutions: 96
Registered: ‎05-16-2008
Location: USA
0

Re: Rescue and Recovery Cumulative WER patch won't go away

I (GMAC_R60) wrote:

From the list of new updates, click the plus sign (+) next the update. The update expands and displays additional information.

Click the Do not show this update link. The update is removed from the list.
-------------------------------------------------------------------------------------------------------------------------------------------------------------------------

I should have said this information is from the system updater's help menu




_______________________________
Thinkpad R61 7733-1GU
Thinkpad X61T 7762-54U
Thinkpad X60T 6363-4GU
_______________________________

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If a post answers your question, please mark it as an "Accepted Solution"!

Regards,
GMAC