Rescue and Recovery "File is in use and can't be copied" errors - T61 - WXP

[purewhitelight]

Hi and thanks -

When Rescue and recovery backs up, I frequently get  the error message, "This file is in use and can't be backed up.  Close all programs and try again" [my paraphrase]. 

Here is everything I have tried:

Restarting Windows and backing up "clean" - I have also attempted doing a "Clean boot" by stopping all services in "msconfig". - still got many of the error messages.

Starting in Safe mode - Rescue and restore doesn't work at all

Starting up in "ThinkVantage" and doing a backup from there - Rescue and restore will restore from a previous copy, but will not back up.

This backup error has gone on ever since I bought this macine used in January 2011, and I have never cared much.  But recently the machine had a "fatal error", and all of the backups were useless.  I had to comletely restore the machine to factory settings, which means I had to re-load all of my data and programs - an arduous task.  I do not want to meet this same fate again.

Can you help me?

Thanks!

[andyP Community SuperMod · Accepted solution]

Have you tried running a backup with your virus scanner / internet security software turned off? Sometimes these software can "hang" on files or folders with the intent to protect them and therefore prevent them being read

Before attempting the above please ensure your system has no Internet access

[purewhitelight]

That did it! The best solutions are usually simple. Thanks!

[andyP Community SuperMod]

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purewhitelight wrote:
That did it! The best solutions are usually simple. Thanks!

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that they simply get overseen

I could mark my post as the solution, but I'd prefer you did it as it "bumps" your member points which contribute to your ranking status.

[mastitsw]

Hey, I have same issue!

I am a happy T500 owner since 2010.

Now, about the bad outcome:

I have AVG 2012 Internet Security, and There is a choice that ables me to turn off AVG for 15 minutes, so when i got that message(file is in use, cannot backup etc), I have tried to turn AVG off for 15 minutes. Still it will not copy, so AVG is not the case or AVG is not fully deactiveting itself.

What would be some possible solutions for that outcome(problem)?

Uninstall AVG in order to create backup?

Henri

[mastitsw]

BTW Is there any possibilty that my recovery will fail if I have skipped these files in backup process. They were some windows files, like log etc(I don't remember specifically right now) 

anyway, cheers 

Henri 

[andyP Community SuperMod]

I would suggest trying the following; 

either, after disconnecting from the internet stop all AVG running services through system management.

Or, using msconfig stop them from starting at the next boot and re-start the system.

Don't forget to re-start the services or undo any changes made in msconfig before connecting to the internet again.