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Lenovo Technology Partner
crisdean
Posts: 139
Registered: ‎11-13-2008
Location: Scotland
0

Solution for SystemUpdate not installing software automatically?

[ Edited ]

Hi guys,

 

stuck with this. Clean install of SU on XP SP3 didn't help. Screenshot attached. Not sure why this isn't working anymore. Anyone who's got an idea?

 

 systemupdate.JPG

Lenovo Staff
someotherguy
Posts: 2,501
Registered: ‎10-29-2009
Location: NC
0

Re: Solution for SystemUpdate not installing software automatically?

What system and model number is this on?

 

It appears the packages are downloading but not installing.

The only issue I'm aware of that can cause this is the registry entry  NtfsDisable8dot3NameCreation  = 1    at:  "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\File System"

 

Can you check your registry for that setting?

 

Also check for a "logs" folder inside "C:\program files\lenovo\system update" zip it up and put it into dropbox/yousendit/etc and post a link here.

Lenovo Technology Partner
crisdean
Posts: 139
Registered: ‎11-13-2008
Location: Scotland
0

Re: Solution for SystemUpdate not installing software automatically?

[ Edited ]

Hi,

 

sorry system is a T60 2007 66U. That setting is set to 0. I'm already with dropbox and will share that log.