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skbryan
Posts: 7
Registered: ‎09-16-2011
Location: Houston
0

Re: System Update fails with "An error was detected with the package catalog for your system...

Same issue here.  New, out of the box Win Pro 64 bit computer.   How do we fix this?

What's DOS?
waaidaiwan
Posts: 2
Registered: ‎09-15-2011
Location: USA
0

Re: System Update fails with "An error was detected with the package catalog for your system...

Hi Guys

 

It works..now....sucessfully downloaded 2 MS & 2 LE updates installed them automatically, just like before...

Lenovo Staff
parkerjnc
Posts: 562
Registered: ‎01-16-2010
Location: USA
0

Re: System Update fails with "An error was detected with the package catalog for your system...


waaidaiwan wrote:

same problem happened on my X200 just yesterday

 

-Win7 Home Premium32-System Update 40-2011-02-18.exe.......


I would suggest downloading the latest TVSU and install it manually.  The older versions of TVSU will no longer find any updates because we have switched to new infrastructure.

 

http://support.lenovo.com/en_US/detail.page?LegacyDocID=TVSU-UPDATE

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melrothman
Posts: 1
Registered: ‎09-19-2011
Location: United States of America
0

Re: System Update fails with "An error was detected with the package catalog for your system...

Same problem here with Thinkpad T510, 4313CTO running Windows 7 Professional 64-bit.

 

I had no problems with System Update until it updated itself to version 4.01.0015.

 

Despite already having the latest System Update 4.01.0015 I tried your suggestion: I deleted the existing System Update, downloaded and installed the new (your link took me to 4.01.0015 again), and rebooted.

 

Unfortunately, the problem was NOT fixed.

 

Do you have anything else to try or an indication about when you fix the problem?

 

Thanks.

 

 

Lenovo Staff
parkerjnc
Posts: 562
Registered: ‎01-16-2010
Location: USA
0

Re: System Update fails with "An error was detected with the package catalog for your system...

Are you connecting to the internet through a proxy server?

What's DOS?
smallrecords
Posts: 1
Registered: ‎09-22-2011
Location: Livingston, NJ
0

Re: System Update fails with "An error was detected with the package catalog for your system...

We are also getting this issue on all our T500's.

I've done a fresh install of TVSU - 4.01.0015 on a machine and upgraded TVSU on T500's that already had an older version installed.

The issue does not happen on our T61's or T510's. And the packages on those are recieved correctly.

No proxy is used.

Also... Using Windows 7 32-bit Enterprise
Ctrl-Alt-Del
robkassab
Posts: 80
Registered: ‎11-25-2008
Location: Boca Raton, FL
0

Re: System Update fails with "An error was detected with the package catalog for your system...

Same issue with my X120e Win7 64bit; no issue with my X201 Win7 64bit.  Problem has to be on Lenovo's end.  Can't believe Lenovo can't fix this asap!  :smileysad:

Rob Kassab
X240 20AL-00D7US, i7 8GB Win8.1 Pro 64, 512 SSD, Ultradock | X201 3249-CTO, i7 8GB Win7 Ult 64 Vertex 2 UltraBase | Twist S230u 3347-XF7, i7 8GB 120GB SSD, Win8 Pro | X120e 0596-CTO E350 4GB Win7 Ult 64 Vertex 2 SSD | X200 | T61 | T42 | X31 | T30
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compguywill
Posts: 2
Registered: ‎09-27-2011
Location: Missouri
0

Re: System Update fails with "An error was detected with the package catalog for your system...

I am having this issue as well with a fresh install of Win 7 enterprise. I called tech support and was told it was an issue with my computer since it would work on a different XP computer running TVSU3.0. Pointed out that those were no where close to the same environments. Different OS and SU versions. Was told that since he updated a caller earlier in the day SU must be working fine. This is with the new 4.01 version. I have uninstalled and reinstalled. Any suggestions would be appreciated.

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robkassab
Posts: 80
Registered: ‎11-25-2008
Location: Boca Raton, FL
0

Re: System Update fails with "An error was detected with the package catalog for your system...

Tech Support is 100% wrong.  There is an issue on the server-end....

Rob Kassab
X240 20AL-00D7US, i7 8GB Win8.1 Pro 64, 512 SSD, Ultradock | X201 3249-CTO, i7 8GB Win7 Ult 64 Vertex 2 UltraBase | Twist S230u 3347-XF7, i7 8GB 120GB SSD, Win8 Pro | X120e 0596-CTO E350 4GB Win7 Ult 64 Vertex 2 SSD | X200 | T61 | T42 | X31 | T30
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compguywill
Posts: 2
Registered: ‎09-27-2011
Location: Missouri
0

Re: System Update fails with "An error was detected with the package catalog for your system...

I just tested it again and this time it's working. This is with no change on my part. This is obviously an issue with the SU servers. You guys may give it another try this morning and see if it's working for you. .