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Tof06
Posts: 17
Registered: ‎12-27-2010
Location: Grasse
0

System Update missing lots of softwares and drivers on T420s - 4174-PEG and 4174-P4G

[ Edited ]

Hi,

I don't know where to post this but I have a problem with Lenovo System update on those machine.

It doesn't find all drivers and softwares from Lenovo when I start it.

 

This forces me to install most of the drivers and softwares manually.

 

This doesn't depend on the language because I have the problem in US or French.

Can someone do something about it at Lenovo please ?

Thanks

 

PS: I don't have the problem with T410s model 29249FG. They continue to update correctly.

 

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mviel
Posts: 5
Registered: ‎01-26-2012
Location: Germany
0

Re: System Update missing lots of softwares and drivers on T420s - 4174-PEG and 4174-P4G

[ Edited ]

Seems that I have the same Problem with a T420s ( 4174-PEG ) System too ( Win7x64, i7 )

 

with an T420s ( 4174-P5G) ( Win7x64 Ent, i5 ) I dont have the Problem ... really strange ;(

 

Tried it with GE and EN

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Tof06
Posts: 17
Registered: ‎12-27-2010
Location: Grasse
0

Re: System Update missing lots of softwares and drivers on T420s - 4174-PEG and 4174-P4G

Thanks for confirming the problem, I hope someone at Lenovo will hear us.

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Tof06
Posts: 17
Registered: ‎12-27-2010
Location: Grasse
0

Re: System Update missing lots of softwares and drivers on T420s - 4174-PEG and 4174-P4G

Up.... PLEASE LENOVO GUYS DO SOMETHING FOR US.

I have 40 laptops to configure, I don't want to waste my time PLEASE

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Tof06
Posts: 17
Registered: ‎12-27-2010
Location: Grasse
0

Re: System Update missing lots of softwares and drivers on T420s - 4174-PEG and 4174-P4G

[ Edited ]

To be more accurate, here a list of drivers and software not installed by Lenovo - Update and Drivers

- Intel AMT 7.1 - Management Engine Interface and Serial Over LAN (SOL) Driver

- NVIDIA Optimus Display Driver

- USB 3 driver

- Power Manager

- ThinkVantage Fingerprint Software

- Integrated Camera Driver

- Media Card Reader Driver

- ThinkPad Power Management Driver

- Hotkey Features Integration

- RapidBoot

- ThinkPad Monitor INF File

Lenovo Staff
someotherguy
Posts: 2,550
Registered: ‎10-29-2009
Location: NC
0

Re: System Update missing lots of softwares and drivers on T420s - 4174-PEG and 4174-P4G

We're looking into it...

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mviel
Posts: 5
Registered: ‎01-26-2012
Location: Germany
0

Re: System Update missing lots of softwares and drivers on T420s - 4174-PEG and 4174-P4G

Super, thanks from my side too :smileywink:
Lenovo Staff
parkerjnc
Posts: 555
Registered: ‎01-16-2010
Location: USA
0

Re: System Update missing lots of softwares and drivers on T420s - 4174-PEG and 4174-P4G

This is definitely a problem with the catalog for the 4174 machine type.  It is related to the fact that the 4174 can either be a T420s or a T420si.  We have escalated the issue to the content team who will be working to resolve it.  Sorry for the inconvenience.

 

@Tof06:  If you are deploying 40 of these units, I would recommend you take a look at using Update Retriever.  This utility will let you specify the machine type to search for so you can enter 4175 instead of 4174 and see all of the available updates.  Update Retriever can download the updates you select to a local repository (just a local folder structure) which you can host on a network share and either configure TVSU to pull from that repository or use Thin Installer and copy the content locally to each machine and install all applicable updates. More details in the System Update deployment guide here:  http://support.lenovo.com/en_US/detail.page?LegacyDocID=TVAN-ADMIN#tvsu

(PM me if you are interested and have further questions)

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Tof06
Posts: 17
Registered: ‎12-27-2010
Location: Grasse
0

Re: System Update missing lots of softwares and drivers on T420s - 4174-PEG and 4174-P4G

Hi parkerjnc

I'm definitively interested in the software you're talking about.

I'll PM you

Thanks

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mviel
Posts: 5
Registered: ‎01-26-2012
Location: Germany
0

Re: System Update missing lots of softwares and drivers on T420s - 4174-PEG and 4174-P4G

Hm .... is there allready a Reaction from the Escalation ... such "typing" Error seem to be very easy to correct , can we as the USER "speed" up that Process ?! 

 

Actually Im annoyed that such Problem arent found in a Quality Stage, looks like no one from Lenovo have ever tested that with a given 4174-PEG Notebook .....