System Update missing lots of softwares and drivers on T420s - 4174-PEG and 4174-P4G [ Edited ]

[Tof06]

Hi,

I don't know where to post this but I have a problem with Lenovo System update on those machine.

It doesn't find all drivers and softwares from Lenovo when I start it.

This forces me to install most of the drivers and softwares manually.

This doesn't depend on the language because I have the problem in US or French.

Can someone do something about it at Lenovo please ?

Thanks

PS: I don't have the problem with T410s model 29249FG. They continue to update correctly.

[mviel]

Seems that I have the same Problem with a T420s ( 4174-PEG ) System too ( Win7x64, i7 )

with an T420s ( 4174-P5G) ( Win7x64 Ent, i5 ) I dont have the Problem ... really strange ;(

Tried it with GE and EN

[Tof06]

Thanks for confirming the problem, I hope someone at Lenovo will hear us.

[Tof06]

Up.... PLEASE LENOVO GUYS DO SOMETHING FOR US.

I have 40 laptops to configure, I don't want to waste my time PLEASE

[Tof06]

To be more accurate, here a list of drivers and software not installed by Lenovo - Update and Drivers

- Intel AMT 7.1 - Management Engine Interface and Serial Over LAN (SOL) Driver

- NVIDIA Optimus Display Driver

- USB 3 driver

- Power Manager

- ThinkVantage Fingerprint Software

- Integrated Camera Driver

- Media Card Reader Driver

- ThinkPad Power Management Driver

- Hotkey Features Integration

- RapidBoot

- ThinkPad Monitor INF File

[someotherguy]

We're looking into it...

[mviel]

Super, thanks from my side too

[parkerjnc]

This is definitely a problem with the catalog for the 4174 machine type.  It is related to the fact that the 4174 can either be a T420s or a T420si.  We have escalated the issue to the content team who will be working to resolve it.  Sorry for the inconvenience.

@Tof06:  If you are deploying 40 of these units, I would recommend you take a look at using Update Retriever.  This utility will let you specify the machine type to search for so you can enter 4175 instead of 4174 and see all of the available updates.  Update Retriever can download the updates you select to a local repository (just a local folder structure) which you can host on a network share and either configure TVSU to pull from that repository or use Thin Installer and copy the content locally to each machine and install all applicable updates. More details in the System Update deployment guide here:  http://support.lenovo.com/en_US/detail.page?LegacyDocID=TVAN-ADMIN#tvsu

(PM me if you are interested and have further questions)

[Tof06]

Hi parkerjnc

I'm definitively interested in the software you're talking about.

I'll PM you

Thanks

[mviel]

Hm .... is there allready a Reaction from the Escalation ... such "typing" Error seem to be very easy to correct , can we as the USER "speed" up that Process ?! 

Actually Im annoyed that such Problem arent found in a Quality Stage, looks like no one from Lenovo have ever tested that with a given 4174-PEG Notebook .....