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Lenovo Staff
parkerjnc
Posts: 547
Registered: ‎01-16-2010
Location: USA
0

Re: System Update not getting updates

Could you please try uninstalling System Update and choose to remove all files.  Then reboot and re-install System Update.  If it asks you to reboot after the install you will either need to wait a couple of minutes upon rebooting or else go into Services.msc and make sure the SUService is started.  It is normally set to Automatically Start (Delayed).  If the same issue occurs please provide the new log file for us to review.

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KAL_CPA
Posts: 17
Registered: ‎11-07-2008
Location: Maryland, USA
0

Re: System Update not getting updates

 The issue was being caused by having System cryptography: Use FIPS 140 compliant cryptographic algorithms, including encryption, hashing and signing algorithms enabled in the local policy settings.

 

temporarily disabling this setting lets the system update program download updates.  Lenovo should add this to their knowledgebase.

Lenovo Staff
someotherguy
Posts: 2,497
Registered: ‎10-29-2009
Location: NC
0

Re: System Update not getting updates

KAL_CPA,

 

thank you for reporting this.  We will investigate why this policy setting results in "There are no applicable packages found for your system" error message.

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Houl777
Posts: 1
Registered: ‎02-10-2012
Location: Russia
0

Re: System Update not getting updates

I have the same question. I have X200s (74653TGN) S13TRT. Model type: 7465.

With Windows XP Pro. I can't retrieve Updates after reinstall. But if i install Update Retriever and chose model type 7460 not 7465, i can download all updates. If i chose model type 7465 i retrieve only Rescue and Recovery

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apalombo
Posts: 3
Registered: ‎12-02-2008
Location: IS
0

Re: System Update not getting updates

I can get the TVSU to work at all,

I get "the system update server is temporarily unavailable. please try again later." all the time.

 

 

Lenovo Staff
parkerjnc
Posts: 547
Registered: ‎01-16-2010
Location: USA
0

Re: System Update not getting updates

[ Edited ]

Are you running on a factory preloaded system or have you re-installed the operating system?

 

Also, are you connecting directly to the internet or are you connecting through a proxy?

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apalombo
Posts: 3
Registered: ‎12-02-2008
Location: IS
0

Re: System Update not getting updates

I have re-installed the operating system (windows 7 enterprise 32bit),

connecting directly to the internet,

I computer is a new Lenovo Thinkpad X220.

 

 

 

Lenovo Staff
parkerjnc
Posts: 547
Registered: ‎01-16-2010
Location: USA
0

Re: System Update not getting updates

Can you verify that there is no Firewall blocking System Update?

 

Perhaps you could also try adding download.lenovo.com to your Interenet Explorer trust sites list.

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Castus
Posts: 5
Registered: ‎02-20-2012
Location: Russia
0

Re: System Update not getting updates

[ Edited ]

I have the same question. I have T420s (417173G). 

Use Windows 7 x64 and "update v 4.01.0015 has reported "no application packages found for your system."

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KAL_CPA
Posts: 17
Registered: ‎11-07-2008
Location: Maryland, USA
0

Re: System Update not getting updates

Do you have bitlocker, Cicso's AnyConnect VPN client, or another VPN client that might be set to use FIPS 140 securtiry?

 

System cryptography: Use FIPS 140 compliant cryptographic algorithms, including encryption, hashing and signing algorithms

For the Schannel Security Service Provider (SSP), this security setting disables the weaker Secure Sockets Layer (SSL) protocols and supports only the Transport Layer Security (TLS) protocols as a client and as a server (if applicable). If this setting is enabled, Transport Layer Security/Secure Sockets Layer (TLS/SSL) Security Provider uses only the FIPS 140 approved cryptographic algorithms: 3DES and AES for encryption, RSA or ECC public key cryptography for the TLS key exchange and authentication, and only the Secure Hashing Algorithm (SHA1, SHA256, SHA384, and SHA512) for the TLS hashing requirements.

For Encrypting File System Service (EFS), it supports the Triple Data Encryption Standard (DES) and Advanced Encryption Standard (AES) encryption algorithms for encrypting file data supported by the NTFS file system. By default, EFS uses the Advanced Encryption Standard (AES) algorithm with a 256-bit key in the Windows Server 2003 and Windows Vista family and DESX algorithm in Windows XP for encrypting file data. For information about EFS, see Encrypting File System.

For Remote Desktop Services, it supports only the Triple DES encryption algorithm for encrypting Remote Desktop Services network communication.

 Note: Remote Desktop Services was called Terminal Services in previous versions of Windows Server.

For BitLocker, this policy needs to be enabled before any encryption key is generated. Please note that when this policy is enabled, BitLocker will prevent the creation or use of recovery passwords; recovery keys should be used instead.

Default: Disabled.

Note: The Federal Information Processing Standard (FIPS) 140 is a security implementation designed for certifying cryptographic software. FIPS 140 validated software is required by the U.S. Government and requested by other prominent institutions.