08-01-2012 11:12 PM
Hi I was wondering if anyone else is experiencing this issue with an X220 (or any other Lenovo product)
"An error was detected with the package catalogue for your system on the System Update Server. Please contact the Support Centre."
I did contact Support and they said they had heard of some issues with ThinkVantage. They didn't take my details, or record the problem though. So hmmm...
This ThinkVantage update came out in MAY. I would also have thought this community board would be flying if it was an across-the-board problem, certainly if it was 3 months old. So reckon the problem is likely to be at my end.
Any suggestions VERY welcome. I just did about 60 updates manually (I thought the ThinkVantage update I put in 11 months ago was working, it wasn't) Ugly.
08-02-2012 12:16 AM
08-03-2012 01:33 AM
I am not sure exactly what the problem might be, but one possibility might be that the ThinkVantage System Update software is having trouble detecting some of the computer's hardware. One way we can check that is to see how Microsoft Windows identifies the computer via Windows Management Instrumentation. Here's how to do that:
If the information returned is correct, there might be a problem elsewhere, such as in the system's registry, but this is a quick way of verifying that at least Windows is detecting the hardware correctly.
08-03-2012 08:51 PM
to add some anecdotal data to this thread...
i ran SU on a new x220 (4286-cto, factory win7pro64sp1 image) for the first time tonight at about 6pm. first thing it did was to update itself and then it opened successfully for me with near 20 available updates.
08-03-2012 11:34 PM