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Active Member
CorranChetano
Posts: 4
Registered: 01-12-2009
Location: USA
0

ThinkVantage Toolbox crashes after launch

Hi,

 

I have some trouble with the newest ThinkVantage Toolbox for Win 7 64 bit. I install it, I launch it and right then it just crashes. Anybody else experiencing something similar? Any solution yet or do I have to wait for the next update?

Thanks for the help.

 

CC

Active Member
duckys20
Posts: 42
Registered: 08-23-2009
Location: CA
0

Re: ThinkVantage Toolbox crashes after launch

Maybe similar problem here? http://forums.lenovo.com/t5/ThinkVantage-Technologies/Rescue-and-Recovery-4-30-on-Win-7-Pro-x64/td-p... Ive checked in 32 bit a little, and seems to work ok. I think 64 bit is just lacking on the lenovo side.
Active Member
CorranChetano
Posts: 4
Registered: 01-12-2009
Location: USA
0

Re: ThinkVantage Toolbox crashes after launchanks for the

Thanks for the hint, but shouldn't Lenovo take care of that? The other guys problem seems not to be solved either! I mean this tool is really helpful, if one could use it?! Does noone else have a similar problem with the Toolbox and maybe found a solution? Thanks again.

New Member
coblo
Posts: 1
Registered: 11-10-2009
Location: New York
0

Re: ThinkVantage Toolbox crashes after launch

I have the same problem. Just did upgrade today from vista 64 business.

New Member
gd123
Posts: 2
Registered: 11-24-2009
Location: minnesota
0

Re: ThinkVantage Toolbox crashes after launch

I don't have an answer but have the same problem with vista 64. just updated toolbox and now receive this error when it attempts to start.

Description:

Stopped working

Problem signature:

Problem Event Name: CLR20r3

Problem Signature 01: pcdr5cuiw32.exe

Problem Signature 02: 6.0.5449.28

Problem Signature 03: 4b0900e2

Problem Signature 04: System

Problem Signature 05: 2.0.0.0

Problem Signature 06: 49cc5ec9

Problem Signature 07: 39f4

Problem Signature 08: 395

Problem Signature 09: System.ComponentModel.Win32

OS Version: 6.0.6002.2.2.0.256.6

 

The program runs ok until I stop the debugger then windows shuts it down.

 

New Member
froto
Posts: 1
Registered: 11-25-2009
Location: USA
0

Re: ThinkVantage Toolbox crashes after launch

I have the exact same crashing problem as original poster with with vista 32 on Thinkpad R500. Anyone have a solution to get this program to run? "pcdr5cuiw32.exe"

Active Member
wan2-R61-XP-sp3
Posts: 2
Registered: 03-01-2009
Location: Berlin, Germany
0

Re: ThinkVantage Toolbox crashes after launch

[ Edited ]

I have the same problem after a clean win7-pro-x64 install. I did SU and it installed the toolbox. I also unsinstalled it and reinstalled it again. But always the same thing after launching with the blue button it'll start and freeze up.

Surprisingly, the toolbox I downloaded a week before for Win7-Ultimate-x64 on the same R61 worked flawless...

Active Member
TrampDV
Posts: 6
Registered: 10-25-2009
Location: Chicago, IL USA
0

Re: ThinkVantage Toolbox crashes after launch

I have the same problem with Win7 32 bit.  I have an SL500 of which I did a clean install to Win7.  I used System Update tool 4 after the clean install.  When Toolbox is launched the screen briefly appears but then all I can assume is that it is crashing.

New Member
ppmartin
Posts: 2
Registered: 12-06-2009
Location: France
0

Re: ThinkVantage Toolbox crashes after launch

I have the same problem on Vista Business (32 bits).

Lenovo Technology Partner
sstreufert
Posts: 37
Registered: 12-10-2009
Location: Reno, NV
0

Re: ThinkVantage Toolbox crashes after launch

[ Edited ]
Please check the workaround I posted on this thread:
Let me know if  you can launch Lenovo ThinkVantage Toolbox after following these steps.
 

Regards.

Stephen Streufert
Senior Product Marketing Manager
PC-Doctor, Inc.