Support in other languages: 
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Forums KB Blogs Support Shop
Reply
Topic Options
DawnG
Paper Tape
DawnG
Posts: 1
Registered: ‎07-21-2011
Location: Madison, WI
0

ThinkVantage Toolbox won't open

Options

‎07-21-2011 08:16 AM

Hello Everyone,

I recently purchased a ThinkPad E420-1141 A24, which is running Windows 7 Home Premium 64 bit.  I opened the ThinkVantage toolbox for the first time and it indicated that there was an toolbox software update available.  I selected that it should install the update and it did.  Now whenever I try to open toolbox I get an error message that say "ThinkVantage Tool Box has stopped running" and the program never loads.  

I went to the Lenovo downloads and installed a system update and some other patches but nothing has resolved the problem.  I did a search on Google and saw that others had this problem back in 2009/2010.  The solutions recommended did not work and the links to patches or fixes are too old for the version of toolbox that is on my computer.

Does anyone have a suggestion on how I can fix the toolbox?

Thanks in advance,

Dawn

Message 1 of 2 (395 Views)
 
Reply
Please use plain text.
 
Retired Employee
Serge1410
Posts: 2,438
Registered: ‎04-10-2011
Location: Malaysia
0

Re: ThinkVantage Toolbox won't open

Options

‎07-28-2011 07:22 PM

hey DawnG,

try uninstalling all ThinkVantage software/drivers that is on your unit. Then go to our support site via http://support.lenovo.com , download the ThinkVantage software/drivers that was previously removed and reinstall them




WW Social Media
Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.

Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!


Follow @LenovoForums on Twitter!
Have you checked out the Community Knowledgebase yet?!
How to send a private message? --> Check out this article.
Message 2 of 2 (353 Views)
 
Reply
Please use plain text.
 
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.