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mixz1
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Registered: ‎01-22-2008
Location: Cancun, Mexico
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ThinkVantage oolbox - Intrusive messages, blank messages.

Windows 7 Ultimate, TP61/p 6459-CTO TVToolBox V60.5692.08

 

The FAQ states that the tool is not a startup item, yet it is obviously running in the background because I get ToolBox messages pushed. They are mostly advertising. For the past week I get a gold box saying Lenovo has 3 important messages, yet when I open the application there are no messages. I have all 3 communication options un-checked.

 

I like some of the tools in the app, but I do not want these notifications nor do I want the active communication with Lenovo, and could someone explain how I'm getting these push notices if the app is not supposed to be running on startup.

 

Is my only option to uninstall it, or is there a way to control it?

T520 4239-CTO
T61/p 6459-CTO (Gone but not forgotten)
A31/p XP Pro 1 gig memory
A30/p XP Pro 1 gig memory
TP600 Win 2K 288 mb memory
701C Win 98 Don't ask
GMAC-R60
Posts: 1,928
Kudos: 161
Solutions: 96
Registered: ‎05-16-2008
Location: USA
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Re: ThinkVantage oolbox - Intrusive messages, blank messages.

deactivate online support should stop the ads



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Thinkpad R61 7733-1GU
Thinkpad X61T 7762-54U
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mixz1
Posts: 390
Registered: ‎01-22-2008
Location: Cancun, Mexico
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Re: ThinkVantage oolbox - Intrusive messages, blank messages.


GMAC-R60 wrote:
deactivate online support should stop the ads

Thanks for the reply, but as I said in my original post, "I have all 3 communication options un-checked."

 

That means

  1. Check for updates
  2. Show icon
  3. Activate online support

Are all not checked.

 

Yet I get daily notices that there are no problems with my computer and daily notices that I have messages waiting. And, to repeat, the messages are blank. So... to repeat, how is this happening in an app that claims to not load at startup? It's obviously inventorying my computer and also calling home to Lenovo to download messages and ads.

T520 4239-CTO
T61/p 6459-CTO (Gone but not forgotten)
A31/p XP Pro 1 gig memory
A30/p XP Pro 1 gig memory
TP600 Win 2K 288 mb memory
701C Win 98 Don't ask
GMAC-R60
Posts: 1,928
Kudos: 161
Solutions: 96
Registered: ‎05-16-2008
Location: USA
0

Re: ThinkVantage oolbox - Intrusive messages, blank messages.

maybe that just works for some I don't get ad messages try unchecking the 4th box enable scheduled hardware check



_______________________________
Thinkpad R61 7733-1GU
Thinkpad X61T 7762-54U
Thinkpad X60T 6363-4GU
_______________________________

Did a member help you today? Thank them with a Kudo!

If a post answers your question, please mark it as an "Accepted Solution"!

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mixz1
Posts: 390
Registered: ‎01-22-2008
Location: Cancun, Mexico
0

Re: ThinkVantage oolbox - Intrusive messages, blank messages.


GMAC-R60 wrote:
maybe that just works for some I don't get ad messages try unchecking the 4th box enable scheduled hardware check

No joy either. Of the four check boxes, none are checked. Got the same gold colored pop-up about messages and the same "No important message updates" message. And I still got the green "no problems" pop-up as well. So no matter how I try to kill the beast, it lives. Next step is a total uninstall, clean registry and directory(s) and re-install.

T520 4239-CTO
T61/p 6459-CTO (Gone but not forgotten)
A31/p XP Pro 1 gig memory
A30/p XP Pro 1 gig memory
TP600 Win 2K 288 mb memory
701C Win 98 Don't ask
GMAC-R60
Posts: 1,928
Kudos: 161
Solutions: 96
Registered: ‎05-16-2008
Location: USA
0

Re: ThinkVantage oolbox - Intrusive messages, blank messages.

the toolbox messages is tied to the thinkvantage productivity center message box I also have that disabled



_______________________________
Thinkpad R61 7733-1GU
Thinkpad X61T 7762-54U
Thinkpad X60T 6363-4GU
_______________________________

Did a member help you today? Thank them with a Kudo!

If a post answers your question, please mark it as an "Accepted Solution"!

Regards,
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WWAN
mixz1
Posts: 390
Registered: ‎01-22-2008
Location: Cancun, Mexico
0

Re: ThinkVantage Toolbox - Intrusive messages, blank messages.

After an uninstall, registry combing and a reinstall the situation is solved.

T520 4239-CTO
T61/p 6459-CTO (Gone but not forgotten)
A31/p XP Pro 1 gig memory
A30/p XP Pro 1 gig memory
TP600 Win 2K 288 mb memory
701C Win 98 Don't ask