Thinkvantage Power Manager Not Working

[dsmatrix]

My thinkvantage power manager does not work correctly. The power gauge opens but when I click on it to attempt to open the power manager to look at my battery settings, etc, an icon shows up on my taskbar but the actual power manager doesn't fully open.

System Information:

Laptop: T500

OS: Windows 7 64-bit

Some help would be greatly appreciated

[MarcXW]

Check to see if a software update is available. You should also check to see if there is a new power manager driver you can download. If that doesn't change anything, I'd just try uninstalling it and reinstalling it, those are my best guesses.

[dsmatrix]

Thank you for the advice. However i've tried updating and reinstalling multiple times; neither has worked. I've looked around the forums and a couple people seem to be having similar issues with either power manager or access connections.

[Calabrache]

with the latest 3.62 upgrade there seems to be a problem since the reliability monitor indicates the power manager cisco energywise enabler stops working repeateadly.

Description
Faulting Application Path:    C:\Program Files (x86)\ThinkPad\Utilities\PWMEWSVC.exe

Problem signature
Problem Event Name:    APPCRASH
Application Name:    PWMEWSVC.EXE
Application Version:    1.0.0.1
Application Timestamp:    4e116c68
Fault Module Name:    StackHash_7b6a
Fault Module Version:    0.0.0.0
Fault Module Timestamp:    00000000
Exception Code:    c0000005
Exception Offset:    00730065
OS Version:    6.1.7601.2.1.0.256.1
Locale ID:    4108
Additional Information 1:    7b6a
Additional Information 2:    7b6a241cd5acb7cb19b55244a6b1c2be
Additional Information 3:    89fa
Additional Information 4:    89facf7baa71ae93e2d8f09d94febc53

Extra information about the problem
Bucket ID:    2526003856

[dsmatrix]

Is there any patch/fix for this? I'm surprised such an important component doesn't work on a major OS release.

[yooman]

I've got the same problem.

X220i, Win 7 64bit, SP 1

Error message "Thinkpad power manager background monitor and tray battery gauge stopped working" on every startup.

Occurs without obvious reason, no installing of new software or updates, startet just the other day.

Please support with update or patch.

[yooman]

It seems the update to power manager V3.64 fixed the issue.

[yooman]

Edit: No, it didn't.

[dsmatrix]

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[dsmatrix]

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