04-20-2011 10:38 AM
Thinkvantage Update is a tool I would like to be able to rely on and trust. It is enormously helpful having something automate the comparison of my systems specs, the versions of things installed, the updates available, without having to sift through all the info manually. Having the right updates is extremely important, so we need to be able to trust it. However it has several problems that weaken this trust:
On my particular system it continually shows me Rescue and Recovery Cumulative WER fix package for Windows 7. As many times as I select this install and reboot, it still shows up. However if I go to view installation history in this same tool, it shows as having been installed. So evidently ThinkVantage update knows it is installed...and yet it doesn't know it is installed. How can I trust this tool to know what is installed on my system and offer me the right things?
An important bug in the SynTPEnh driver was fixed last week and was made available on the Lenova downloads site, and yet it still is not available on Thinkvantage Update (at least no on my machine!). Cannot Lenovo get its act together and update the driver downloads site and the Thinkvantage Update at the same time, ideally with some automated system? Apparently this is 2 seperate processes, which leaves it open to human error. This is not good.
My HueyPro software (installed with the system, so I assume, like other 3rd party system software like the Synaptics software it SHOULD be managed by Thinkvantage Update) shows as version 1.2.4. Checking for updates manually, I find there is a 184.108.40.206 (available since 2010/05/28, btw...before I bought my system. But Thinkvantage Update does not tell me about it.
For many of the updates it DOES tell me about right now, if I look at the details of the new version they indicate "Important Updates: nothing; Problem fixes: nothing" and the only change is "Added support for " some other model of thinkpad. Which is obviously of no use to me. Why cannot Thinkvantage Update make use of this information and simply not offer me these updates? There is a LOT of update spam due to the adding of support for new models, and if there is one thing I've learned over the years, it's that when applying driver updates, is there is always a small risk of introducing instability, so it's really not a great idea applying an update that doesn't offer any benefit. I've had problems in the past with the stability of Thinkpad systems degrading over time, as drivers and softwares that previously were fine picked up bugs from updates.
Cumulatively all this stuff make me question whether I can rely on this tool. I really think Lenovo needs to get more serious about the quality of this tool (and the data it relies on).
04-22-2011 10:56 AM
ThinkVantage System Update certainly needs more improvement - I totally agree with that. Issue that posted about redundant update showing up in the System Update is definitely one of the importnat issue that programmers should fix right away.. (Temporary solution is to actually get the update from Lenovo Support and install or click "Do not show this update..")
Synaptics Touchpad Drivers --> Unless Lenovo Support posted that updated version in your Lenovo Computer Model Drivers Download section, it is not that System Update Error. An application like you used (HueyPro) will find a driver directly from manufactuer's website. Since most Laptop/computer manufacuters like Lenovo customize to optimize the drivers for each models of their product, it is not Lenovo's fault. Even though Synaptics or other manufactuers might upload a newer version of driver, that doesn't mean products/parts equipped within other computers, especially by different manufacturers, should use that driver. Lenovo Computers should use drivers from Lenovo Support, for compatibility, stability and performance issue for each specific model, to get a support from Lenovo if there is any issue found.