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Nehemiah25
Posts: 8
Registered: ‎12-20-2011
Location: Goshen, MA
0

L170 monitor faded, now flashes on only when settings change

After bringing my monitor out of standby, I heard a slight pop and then the display faded almost to black, but enough to see the windows as I closed them one by one. The power is working, as the green light is on or blinking.  A Dell monitor worked with the computer so I know it's not the computer.    I hooked up the monitor to my laptop and set the graphics mode to multiple display, and the laptop desktop screen flashed briefly on the monitor, then went dark.  Each time I changed to another setting, I could get a brief image on the monitor.  I swapped out the signal cable from the working monitor and tried it with the L170, with the same results as above.  When the monitor is not attached to a computer, I get the IBM Thinkvision image, followed by the moving  "No connection, check signal cable" message.

 

None of the monitor buttons, other than the power button, does anything.

 

I saw reference on this site to a "cable select button" but have no idea where that might be.

 

 

Retired Employee
Serge1410
Posts: 2,438
Registered: ‎04-10-2011
Location: Malaysia
0

Re: L170 monitor faded, now flashes on only when settings change

hey Nehemiah25,

welcome to the forums and since you have swapped cables and the results are the same, i suggest getting in contact with our service team about this.

besides, there was a audible pop which might suggest that something in the L170 fused. call them via

http://bit.ly/LNVsuppNum





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