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Help W500 graphics card question
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09-09-2008 11:06 AM
the web site says the W500 comes with the ati mobility GLV5700 card (actually i believe it should say the V5600) but i have received a W500 and both are configured with ATI mobility Radeon HD 3650 and the mobile intel 4 series express chipset....i returned and reordered another laptopand it happened again
Why does lenovo not ship the W500 with the V5700?? What am i missing? someone please help explain why I am not getting what lenovo ispromising to deliver
Solved! Go to Solution.
Re: Help W500 graphics card question
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09-09-2008 04:28 PM
The 3650 is a v5700.
you get it and the Intel because it has swichable graphics
Re: Help W500 graphics card question
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09-12-2008 12:19 PM - last edited on 10-07-2008 02:42 PM
All,
Yes, the card is sometimes mis-identified. A technical tip is being published to address this and will update this thread with a link, as it will provide more details.
In the interrim, right click on desktop, choose graphics properties , then open the ATI Catalyst Control
Look at the Icon in red in the bottom left. If it says ATI FireGL, then you have the V5700, and if it says ATI Radeon, then you have the ATI Radeon HD 3650.
UPDATE - HERE IS A LINK TO THE TIP REFERENCED
Mark
____________________________________________
Regards/Cordialement/Cordiali saluti/Mit freundlichen Grüßen/Saludos/
Mark Hopkins
Project Manager, Social Media
Re: Help W500 graphics card question
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09-12-2008 02:25 PM
thanks mark....mine does say ATI FireGL...
BTW, this is sweet laptop and i am soo suprised that vista ultimate is wayy faster than xp pro
Re: Help W500 graphics card question
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09-14-2008 03:40 PM
Re: Help W500 graphics card question
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09-17-2008 02:04 PM
Did you not read the thread?
There's a clear explanation on how to check what video card you actually have, if you have a W500 it's the FireGL card.
This happens because the driver's INF file doesn't have correct text strings next to the given PCI ID for the video card. Those familiar with drivers know that you can make them "say" whatever you want in device manager. It's possible to "hack" the drivers (by editing a text file) so your video card is called SUPER DUPER OMG FAST CARD LOL if that's what you wanted.
It's not a big deal, Devicemanager just says the wrong thing. It will probably be fixed down the road. Get over it.
Re: Help W500 graphics card question
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09-24-2008 12:28 PM
Mark,
Any update on the tech tip?
Matt
Re: Help W500 graphics card question
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09-24-2008 01:20 PM
I am in the same boat as the others on this thread. My FireGL V5700 is being mis-identified as a HD3650. I have confirmed via the Catalyst Control Panel that it is in fact a V5700.
However since it is mis-identified a key piece of software for our company will not function. Solidworks requires openGL to function and needs a workstationl video card. Since the HD3650 is a not workstation card Solidworks will not operate correctly.
I will be returning several W500's if a fix is not forthcoming. Contacting support has been useless.
Re: Help W500 graphics card question
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09-24-2008 03:46 PM
cvantilborg,
I currently have SW'08 installed on my W500. I am getting the misidentified HD3650 card, but it is performing like a FireGL card just like you describe. In solidworks, If you go to TOOLS>OPTIONS>Performance> just make sure "use software openGL" option is NOT checked. Checking it will actually disable the hardware acceleration and make everything very slow to rotate. In order to toggle this option you need SW opened but no other documents within SW opened.
Matt
Re: Help W500 graphics card question
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09-24-2008 04:13 PM
cvantilborg,
On further exploration, i realize that i actually cannot enable 'realview" graphics within solidworks.... which should be able to be turned on if the card is indeed a FireGL.
Matt
