03-19-2012 07:26 AM
If I suspect my ThinkPad of having defects in the quality of its build, what should I do about it? The frame around the screen is a bit wobbly and the mouse click buttons are not as firm as my brother's T-series ThinkPad. I bought this laptop only about four months ago, although I did not buy an extended warranty.
03-19-2012 04:58 PM
03-19-2012 05:42 PM
You're supposed to report those issues during the 21-day return period. Cosmetic issues are not covered by the standard warranty.
03-20-2012 10:02 AM
It's not just cosmetic, actually. The trackball/mouse is occasionally unresponsive when I wake the laptop up from sleep mode.
03-20-2012 10:24 AM - edited 03-20-2012 10:25 AM
btpayne13 wrote:It's not just cosmetic, actually. The trackball/mouse is occasionally unresponsive when I wake the laptop up from sleep mode.
That's a different issue, but it sounds like a software or driver issue and not anything to do with faulty manufacturing. This post is also on the page right now, just a few below yours:
http://forums.lenovo.com/t5/W-Series-ThinkPad-Lapt
There could be other related posts, search the forums, otherwise post in that thread.