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What's DOS?
hansolav
Posts: 1
Registered: ‎11-30-2010
Location: Seattle
0

Re: Spontaneous touchpad/touchscreen events on W510

I have had the same problem with my W510:  http://www.youtube.com/watch?v=KItKh1ydK-8

 

I sent it in for repair and have had it for a week since it came back. So far I have not seen the issue reproduce, but I am not convinced they have fixed it before I use it for another few weeks.

Blue Screen Again
drozek
Posts: 11
Registered: ‎07-01-2010
Location: Illinois
0

Re: Phantom touches on W510

What is the number so I can send in my laptop?

Blue Screen Again
phyle
Posts: 2
Registered: ‎01-13-2011
Location: Montreal, QC
0

Re: Phantom touches on W510

Rover: how is it "solved" if you disable the broadband service? I want to use my broadband connection and also use my touch screen! 

 

JameZ: Can we get a release date for the driver update? Your last post was 3 months ago!

Retired Employee
JameZ
Posts: 3,110
Registered: ‎07-11-2010
Location: Malaysia
0

Re: Phantom touches on W510

@phyle,

Engineering has not provided any drivers from their end on this matter however they have requested to send the laptop for service to get it checked.

//JameZ

Check out the Community Knowledge Base for hints and tips.


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W520 | 4176-38U | i7 - 2720QM | Quardo 1000M | 8GB RAM | 60GB OCZ Agility 3

Paper Tape
mroova
Posts: 1
Registered: ‎01-25-2011
Location: Poland
0

Re: Spontaneous touchpad/touchscreen events on W510

@hansolav, could You provide us with info what had they done with Your W510? Had they replaced any part of Your notebook? Are 3G card and touchscreen work proporly now? Thank You for Your help!
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stix
Posts: 6
Registered: ‎01-04-2011
Location: DK
0

Re: Spontaneous touchpad/touchscreen events on W510

Just got mine back from repair - they replaced the wwan card - the bug is still there :smileysad: will call Lenovo tomorrow.

\stix
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stix
Posts: 6
Registered: ‎01-04-2011
Location: DK
0

Re: Spontaneous touchpad/touchscreen events on W510

Now I'm getting my mb replaced - I'll report back if there is any improvement or not.

\stix
Fanfold Paper
stix
Posts: 6
Registered: ‎01-04-2011
Location: DK
0

Re: Spontaneous touchpad/touchscreen events on W510

Got my mb replaced last week - that seemed to have done the trick. I haven't had one phantom touch since :smileyhappy:

\stix
Blue Screen Again
tzapf90
Posts: 2
Registered: ‎10-01-2010
Location: cincinnati
0

Re: Phantom touches on W510

Any updates on this JamesZ??

Retired Employee
JameZ
Posts: 3,110
Registered: ‎07-11-2010
Location: Malaysia
0

Re: Phantom touches on W510

@tzapf90,

Engineering has recommended to send the laptop to service as there are is a part conflict.

//JameZ

Check out the Community Knowledge Base for hints and tips.


Did someone help you today? Press the star on the left to thank them with a Kudo!

If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!




W520 | 4176-38U | i7 - 2720QM | Quardo 1000M | 8GB RAM | 60GB OCZ Agility 3