02-27-2010 12:47 PM
Geophyte1,
at last - (gasp) - I'm glad you finally got this all sorted.
It's been a bit of a marathon, but I can't express how glad I am that you've achieved your goal.
I've marked your post as the solution, as it is the solution to your question. This will also help future members with the same or similar problems jump to what worked for you without having to read the whole thread. If it isn't the solution for them, they will be able to start a new thread or post to this one.
Thanks again for posting what worked for you, hopefully this will help others.
Regards
Andy
______________________________________
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Andy,
During this marathon you were the one that kept me going.
Thanks you very much.![]()
And thanks to Harald for jumping in and showing the way.
Now we just need to get help from Lenovo and IBM to find the
"Final Answer".
Words simply cannot express my great appreciation.
Best regards,
03-06-2010 11:06 AM
Hi Geophyte1,
I managed to get an "old" drive because my dealer, where I bought the notebook tried the non working CD drives and then called lenovo support..
So it was itworks in nuremberg who helped me out with that boot problem.
I hope lenovo will find a solution. Maybe a firmware update for the drive will do the job.
Cheers,
Harald
03-23-2010 01:24 PM
Just an update.
I have now purchased my own FRU#: 42T2537 cd-dvd drive so that I no loner have to borrow someones drive in order to recover my new W700 computer if the need should arise.
I never did hear a word back from either time I escalated with the Atlanta Lenovo tech group.
I am certainly glad that this computer is apparently a good one except for the drive problem.
It would be nice to at least know if anyting is being done about the larger issue of what is causing the drive problem.
05-14-2010 01:48 PM
Hello Geophyte1,
Have you checked compatibility?
Just an FYI for you.
It is always best to check with the software manufacturer FIRST. They will tell you if they have tested the product and the version, as well as whether or not it will work with Windows 7.
Check out the Windows 7 Compatibility site: (There you will find out about hardware and software compatibility.)
http://www.microsoft.com/windows/compatibility/en-
There is a pulldown from which you can choose "hardware" and "software".
There are also some great articles, instructional videos and such to help with your Windows 7 at our Springboard site:
http://technet.microsoft.com/en-us/windows/default
In any event a lot of the times, Vista drivers will work in lieu of Windows 7 drivers, however, it's not 100%!
As stated previously, it's best to have the Windows 7 certified drivers installed.
Microsoft does have an official Windows 7 Support Forum located here http://social.technet.microsoft.com/Forums/en-US/c
Thanks again,
John M.
Microsoft Windows Client Support
05-19-2010 09:11 AM
JohnM,
It has been awhile since I visited this site but thanks for looking.
The drive in question is the drive that Lenovo sent installed on the W700ds - new from the factory - so I would hope that they looked at compatibility before they shipped it in the new computer.
I never did check on compatibility because it came with the computer. It is an interesting thought though.
Going back to an older generation of Lenovo cd-dvd drive fixed the issue.
If there is another issue that I'm missing please reply.