USB Ports Dead after undock and redock W510 in Minidock Plus Series 3

[Mithrandir]

Hi,

just personalized a new W510 (Win XP 32) for a user and installed it on his desk. Everything worked fine except for one thing.

I start the NB in the Docking Station with an external keyboard and mouse (original IBM/Lenovo) attached.

Works fine.

Then I undock the Notebook (there is no button or menu entry for undocking, it's just press the button to eject the NB).

Notebook still works fine.

Now I put the NB back into the dock. External LCD shows regular desktop, but external keyboard and mouse doesn't work any more. The mouse doesn't even have power (no light).

I checked every USB Port --> Dead.

If I plug the mouse or keyboard into the usb port of the NB they get power, but don't work.

If I reboot the NB, everything is fine again.

Do I have to install some special plug ins to allow undocking nd "redocking"?

Thanks

Regards

Mith

[Mithrandir · Accepted solution]

just visited the user and checked the NB again.

Guess what happened? Undocking and redocking worked.

It's not that I hadn't waited long enough to install any drivers the last time.

[rony]

Hello

I have the Same problem now , can you please explain what you did to fix the problem ?

Thank you

[Mithrandir]

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rony wrote:

Hello

I have the Same problem now , can you please explain what you did to fix the problem ?

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Well, I did a BIOS Update and updated the INTEL Chipset drivers.

Good Luck

[rony]

I will try it

Thanks for your reply

[Grank]

I have this problem with my W520, with the keyboard only (the mouse works fine).  I can't do anything with any external keyboard after undocking+redocking until I reboot the machine entirely.

I updated the BIOS and the Intel chipset driver as per the suggestion here and this had no effect.

I explained in more detail in this thread here: http://forums.lenovo.com/t5/T400-T500-and-newer-T-series/T500-keyboard-locks-when-docking-or-undocki...

I hope someone can shed some light on this, because it's totally shattering my productivity