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Posts: 3,224
Registered: ‎07-31-2008
Location: Pakistan
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W-series shipping thread - 2011 edition

Post your shipping and order management experiences here:


Here are some common points of frequent discussion:


  • Avoid Credit Holds - ensure that BOTH your bill to and ship to addresses are listed with your CC bank before ordering
  • Lenovo will NOT bill your card until order ships - an authorization charge hold to check for available balance may show up when order is first placed.
  • Estimated ship dates are based on default lead time and can vary from what was displayed on website.
  • In the US and Canada, Lenovo utilizes UPS for new product shipments
  • Orders may ship before the Estimated Ship Date
  • Orders may enter through Alaska and pass through Louisville, KY before traveling on to final address
  • Cancellation requests may take up to 2 days to process
  • Requests to change configuration or other aspects of the order may require the order to be rebooked.
  • Lenovo does not accept payment via international credit cards, except AMEX.

Have fun with your new ThinkPads!
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Maliha (I don't work for lenovo)
ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]

IdeaPad: U350

Apple:- Macbook Air [Snow Leopard]
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