W-series shipping thread - 2011 edition [ Edited ]

[sfduc_bayern]

Date Ordered: 11/20/2011

Estimated Shipping Date: 11/30/2011

Everything seemed fine until I checked the status today. It still reads "In Process," but now the Estimated Shipping Date is blank. No date is listed. What should I do?

Specifications:

	0B06461	SBB INCOI7-2760QM2.40GHZ8MB
	45M3090	VBB GENUWIN7PROFES.64
	0A68625	SBB GW7P64 E
	0A68535	SBB 15.6FHD (1900 X 1080) LED
	0A68894	SBB NVQ2000M GR
	45M4572	VBB 4GBPC3-10600DDR3 1333SODMM
	45M4839	SBB KEYBOARDUS ENGLISH
	0A68526	VBB FINGERPRINT READER
	0A68558	SBB 720P HD CAM INT MICR
	0A69620	SBB I RAID-NOT EN
	0A68553	SBB 500GB HDD7200RPM
	0A68547	SBB DVD RC8XMXDLLRULTEHATA
	0A68529	VBB ECS+4IN1CR
	45M4816	SBB 9CELLLI-ION BATTERY
	0A68904	SBB CPNAMLC+ 170W AC AD
	0A68261	SBB BLUETOOTH 3.0
	45M4804	SBB IN.CENT.ULTIMATE-N 6300
	44C7950	SBB INT WRLSSWDAREANTWRK UPGR
	0A68564	SBB LANG PCK US E
	0A68537	SBB FINGRPRNT READER
	41C9337	2YR ONSITE + 2YR TPP

[sfduc_bayern]

Contacted Lenovo, they said it would ship by the end of the day yesterday. Checked again today, Shipping info was updated. Now it's not going to ship till 12/23/2011, more than 3 weeks after their original estimate, 11/30/2011. Is anyone else having problems with delays? Should I call Lenovo again?

Edit: Contacted Lenovo again, representative confirmed a shipping date of 12/3. Hopefully he'll be right.

[ThorsHammer]

FYI,

I ordered another W520 in the third week of November but because I specified the 500GB HDD the expected ship date was pushed to the middle of March 2012.

Lenovo, fix your purchasing process at lenovo.com.  Let customers know up front about delays.

[rickshaw]

@ThorsHammer,

I agree Lenovo should provide more accurate shipping details, à la Dell.  I am sure they lose customers due to long shiiping estimates, perhaps they are being over cautious. 

btw I don't think the 500gb drives are in short supply, esp the Seagates that Lenovo uses.

I had ordered mine with the same 500gb drive on Nov 11 and received it in about two weeks, please see my config here.

PS  I am quite happy with the drive, it's fast and very quiet. I have the same model (but 320gb) in a Dell for a past two years that runs continuously for days at a time with no issues. I am waiting a few months to eventually install an msata as a boot drive once prices come down or they are available in a larger size.

[vuevuevue2002]

My order was sent in on november 28th and the estimated delivery was on december 15th. Instead it was processed on december 2nd and i received the laptop on december 7th. I was very impressed with the time in between placing the order and having the laptop in my hands.

Eagan, MN, United States	12/07/2011	2:29 P.M.	Delivered
	12/07/2011	6:07 A.M.	Out For Delivery
Eagan, MN, United States	12/06/2011	9:48 P.M.	Destination Scan
	12/06/2011	9:45 P.M.	Arrival Scan
Minneapolis, MN, United States	12/06/2011	8:20 P.M.	Departure Scan
	12/06/2011	4:26 P.M.	Arrival Scan
Louisville, KY, United States	12/06/2011	3:38 P.M.	Departure Scan
	12/06/2011	10:54 A.M.	Import Scan
Louisville, KY, United States	12/04/2011	8:26 A.M.	Arrival Scan
Anchorage, AK, United States	12/03/2011	10:20 P.M.	Departure Scan
	12/03/2011	4:28 P.M.	Arrival Scan
Shanghai, China	12/04/2011	1:50 A.M.	Departure Scan
Shanghai, China	12/03/2011	12:17 A.M.	Export Scan
	12/03/2011	12:11 A.M.	Origin Scan
China	12/02/2011	11:52 P.M.	Order Processed: Ready for UPS