02-23-2012 08:31 AM
Hello everyone, this is my first post here and I will make it as short as possible. First, thanks in advance for taking the time to read this and helping me out in any way possible.
I have a fairly new W510 machine with a crucial 256GB SSD in it. My SSD crapped out (luckily I had a back up) crucial sent me a new one and I just imaged the new drive a couple of days ago with my backup (The backup is made from the original Lenovo install). However during the imaging some Windows components were damaged for some reason (perhaps due to the previous drive crapping out). The only fix was to go ahead and use the retail windows 7 Pro DVD to "repair" the windows installation by clicking the "upgrade" button after inserting the disk. --As Microsoft suggested this to fix an existing win 7 installation. After I did that EVERYTHING worked flawlessly! I was really happy with the machine, it booted in 30 seconds and what not. However, the multi touch driver for my W510 screen will not stick ... no matter how many times I install it, as soon as I "log out" of the machine, the driver rolls back to a normal pointing device and multi touch is disabled and my on-screen keyboard vanishes. It is the weirdest thing I've ever seen. Here is exactly what I'm doing.
1 - Log into my Admin user account
2 - Install this: http://support.lenovo.com/en_US/detail.page?Legacy
3 - Multi Touch works great!
4 - Logoff or Lock machine or put it to sleep.
5 - Log back in my admin user account
6 - Touch screen works but all multi touch features are now disabled (As in no pan/scroll no pinch to zoom no nothing) the touch screen simply works as a simple mouse (point and click).
7 - Install the driver again (mentioned in step 2) --Again everything works great.
8 - Repeated 3 to 7 ... Forever …
I tried completely removing the driver and re-installing it from scratch, I tried getting the raw ISD-V4 (W510's screen driver) directly from Wacom (works too) but again the minute I Logoff or lock that machine, the driver just rolls back or goes back to a normal pointing device. It is really weird that this is happening. The touch screen always worked well and I never had any problems with it. Also in device manager nothing has changed, it seems that everything is in good shape there.
My W510 specs:
- Intel Core i7 Extreme X920
- 16.0 GB DDR3 RAM (G-Skill)
- 256 GB Crucial M4 SSD
- No GOBI 2000 Card.
- Intel WiMax Installed and Enabled.
- CD-ROM Drive in UltraBay
- Cam / Fingerprint Reader / Color Sensor / Smartcard Reader / Expansion all installed
- Windows 7 Professional SP1
It seems that Windows is somehow defaulting to a different "driver" that is over-riding the multi-touch driver I download and install when I log off. Do I need to install the driver outside my user account? Or is there a method to erase the default drivers or something? I am trying to avoid re-imaging this machine from scratch using the provided Lenovo Windows Partition. I just have too much development software on it, some of which will take me forever to re-install and re-configure.
Any help is appreciated.
Solved! Go to Solution.
03-19-2012 05:52 AM
Please update the monitor driver
Hope This Helps
04-30-2012 03:07 PM
Sorry for a late reply, this helped! Thank you very much! Also what helped was completely removing all Windows 7 drivers and reinstalling all the Lenovo ones from scratch, it also helped to check "remove driver software" when you uninstall something from device manager. I appreciate the help.