Support in other languages: 
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Forums KB Blogs Support Shop
Reply
Topic Options
bburzycki
Blue Screen Again
bburzycki
Posts: 2
Registered: ‎12-28-2011
Location: US
0

W520 Color Sensor Software Failure

Options

‎12-28-2011 05:43 PM

Has anyone had issues with the Color Sensor on their new W520

 

This machine is just out of the box and in trying to set it up it fails with a windows error "Application has stopped working" after the second beep notification when you are supposed to open the case to move to the next step after calibration.

 

Uninstalled and reinstalled with the same problem.

 

Any thoughts... I assume possiby there is a driver I can try replaing or removing then updating or maybe the sensor has failed but feels more like a software issue...

Message 1 of 3 (458 Views)
 
Reply
Please use plain text.
 
Guru
ColonelONeill
Posts: 5,616
Registered: ‎12-26-2009
Location: Toronto
0

Re: W520 Color Sensor Software Failure

Options

‎12-28-2011 09:41 PM

Maybe try System Update to update everything else too.
W520: i7-2720QM, Q2000M at 1070/670/1340, 22GB RAM, 500GB HDD, FHD screen
TPT1: 1839-23U, stock ICS
Message 2 of 3 (443 Views)
 
Reply
Please use plain text.
 
bburzycki
Blue Screen Again
bburzycki
Posts: 2
Registered: ‎12-28-2011
Location: US
0

Re: W520 Color Sensor Software Failure

Options

‎12-28-2011 10:27 PM

 

I ran them all - Lenovo Updates, Windows Updates, uninstall, reinstall...... 

 

 

Message 3 of 3 (441 Views)
 
Reply
Please use plain text.
 
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.