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Paper Tape
John7
Posts: 8
Registered: ‎08-03-2011
Location: US
0
Accepted Solution

bubble help on desktop screen

just got the w520. looks nice so far except, on the screen, lower right area of the screen there is an out line of something that has a shape of a bubble help.   Kind of looks like:

 

                                             |

   -------------------------   ----+

                                     V

 

 

it shows up in any resolution higher than 1600x900. It is visible regardless if I put a window over it or not

 

Any ideas before I ship this baby back?

Paper Tape
John7
Posts: 8
Registered: ‎08-03-2011
Location: US
0

Re: bubble help on desktop screen

just some further info. The bubble help image seems to be burned on the screen. It's just the outline, with its shadow.

Weirdest thing. Since it is a new machine, tech support didn't seem to want to deal with it, sent me over to sales to get a replacement. Hope the next one is not worse.

Token Ring
xtsubarublazin
Posts: 224
Registered: ‎07-19-2010
Location: Colorado
0

Re: bubble help on desktop screen

I had the same issue once on my W510, but it was related to the Nvidia driver after I had disconnected a second monitor. A reboot cured my issue. I'm guessing it's software, not hardware that needs to be adjusted.

Paper Tape
John7
Posts: 8
Registered: ‎08-03-2011
Location: US
0

Re: bubble help on desktop screen

after rebooting, problem went away. I took an image (using a camera), but can't seem to post it here without posting it some place else 1st.