w520 crack [ Edited ]

[dimdim]

Before two weeks ago I saw a crack on the left side of the keyboard bezel palmrest of my three months old thinkpad w520.

Link to picture

I use it on a desktop and when I have to go out with it I use a well padded laptop bag, so I'm pretty sure I haven't hit it at all. Unfortunately today I noticed a small plastic bit on the desktop near to it and then I realized that the crack has become a small hole.

Link to picture

Could you suggest me what is the best I can do in case I can't afford to send it for repair because I really strongly need it every day of the week.

Thanks in advance!

Moderator note; picture(s) totalling >50K converted to link(s) Forum Rules

[SonicSam]

Beyond sending it in, I'm not sure what Lenovo can directly do, however if I was you. I'd read the disassembly guide, take apart the top part of the keyboard bezel, and superglue that thing tight (from the inside).

[td44]

Perhaps if you can find the part number you could order a replacement palm rest from Lenovo and do the repair yourself.

[jasonsepe]

I also had a crack in a similar location to yours on my 2 month old W520. I think it was from the band on my watch although I have a ~5 year old Lenovo R61i ThinkPad that I always have used with my watch on and never had a problem. (In fact, I now have a hairline crack near the lower right screw on my screen bezel.) I ended up having to pay for a new palmrest which includes the finger print reader at a cost of somewhere near $100.00. I called and spoke to support but it seemed that they were all to eager to just say "Sorry it's damaged we don't cover it, would you like to purchase a new part." Bad support in my opinion for a flagship product.