05-02-2012 02:04 PM
I have a Lenovo ThinkPad R61 8918CTO on which I did a clean install of Windows 7 Ultimate SP1 (64-bit) on a new Seagate Momentus XT 750GB drive. The installation was trouble-free, as were all of the post-install Windows Updates.
Then I installed ThinkVantage System Update 4.03 and used it to install most of the available Lenovo updates. Big mistake. I'll spare you a detailed account of the hours I wasted troubleshooting, rolling back to previous restore points, and doing more troubleshooting, but it turns out that installing Intel Matrix Storage Manager driver v. 184.108.40.2062 caused Windows Update and Windows Validation to fail.
Symptoms: Windows Update control panel can't check for updates and reports that the Windows Update service isn't running when it actually is. Online Windows Validation fails and the standalone Windows Validation utility won't install. Microsoft programs that require a validated copy of Windows (e.g., Microsoft Security Essentials) won't install.
Solution: Roll back the driver for the relevant SATA controller to the previous driver.
I've reinstalled ThinkVantage System Update 4.03 and hidden the proposed Intel Matrix Storage Manager update; since then, I've used it to complete my Lenovo updates without issue.
I hope this post will help other people with this problem find the solution a lot faster than it took me!
06-11-2012 12:55 PM
Thanks a lot for your efforts and that you posted your experiance also on 32bit.
rolled back the driver IDE ATA/ATAP controllers/Intel(R) ICH9M-E/M SATA AHCI controller from version 220.127.116.112 to version 6.1.7601.17514.
Now updates and installations e.g. .net 4 works!
06-11-2012 01:38 PM
Thanks, Harald -- it's gratifying to hear that my post helped someone. I hope you don't run into any other Windows 7 problems!
09-09-2012 03:15 PM
I had the same problem with my Lenovo T60 Windows 7 Enterprise 64 bit.
But you Martin wrote about it in 2 of May 2012. I used Lenovo ThinkVantage System Update (v4.03.0012) in 8 of September and I installed 'Intel Matrix Storage Manager Driver'.
Why it is not replaced by Lenovo guys ?
09-09-2012 04:53 PM - edited 09-09-2012 04:54 PM
This happened after installing a new advanced format drive with 4k-byte sectors, I'd guess. If the storage driver doesn't report the physical sector size to Windows, update fails.
I just ran across this myself (again) putting Win 7 on a T400.
I don't know why this is still going on. It may be that the update lists for older machines still have pre-AF-drive drivers listed.
FYI, another fix is going to the Intel site and installing the latest Matrix Storage Manager AHCI driver. This may be more desirable than rolling back to an older driver in some cases.
R40 XP Pro + Linux + Solaris, T43 XP Pro + Linux + Solaris, T61 XP Pro + Win 7 + VMs, T400 Win 7 Pro 64 + too many VMs to count, New T420 - a work in progress ... GeezBlog
09-09-2012 05:25 PM
Thanks, Zoltan. I'm a little skittish about trying to fix something that's no longer obviously broken, but I'll think about trying out the latest Intel driver when I have a little time to kill. (Who knows? Maybe my hybrid drive will turn out to be even snappier than I think it is now...)
By the way, it's nice to hear from someone who's just a hop, skip and a very cold swim across Puget Sound from me!
I really appreciate your post; all the best.