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Paper Tape
bp15508
Posts: 2
Registered: ‎04-22-2012
Location: Washington State
0

Please help!! Not able to download programs

[ Edited ]

I just purchased a brand new Lenovo V570 from Best Buy and I'm already having issues with it.  Mainly I have not been able to download any programs i.e. Adobe Flash Player, Slimcleaner etc.  When I go to the Adobe download page and click it I get a page that says "Thank you. Your download will start automatically".  Well it never does, same with Slimcleaner, hit the download button and nothing happens.  I've tried looking online for help and on the Adobe help page, I've enabled scripting etc.  I'm very close to returning this thing, I really like the looks of it but I'm starting to get a little leary.  I also don't want to give Best Buy more money so their Geek Squad can "tune up" my brand new computer, that's just BS!

 

Moderator edit: Added detail to subject.

Retired Guru
Duck3
Posts: 2,081
Registered: ‎07-13-2009
Location: USA
0

Re: Please help!!

[ Edited ]

Are you new to Windows 7?
Are you using internet Explorer?



If so, here is a possibility:

When you click that Download button, do you
see a bar at the bottom open that asks if you want
to Run or Save the file?

 

Run_Save.JPG

Paper Tape
bp15508
Posts: 2
Registered: ‎04-22-2012
Location: Washington State
0

Re: Please help!!

Yes I'm using windows 7 and IE and I am new to Win 7. I am familiar with the bar at the bottom and it does not open up when I hit the download button. Nothing happens ugh, it's a brand new computer. Frustrated!

 

Broadband 3G
countrywise
Posts: 828
Registered: ‎04-14-2012
Location: İstanbul
0

Re: Please help!!

[ Edited ]

Hi,

 

are you logged in as an admin?

 

http://support.microsoft.com/fixit/

 

have you tried the above link,

 

there is lots o f help  there.

 

İ remember seing a M/soft  Mr Fixit link,

 

for your particular problem.

 

Can't find it at the moment however.

 

 

Broadband 3G
countrywise
Posts: 828
Registered: ‎04-14-2012
Location: İstanbul
0

Re: Please help!!

Have tried troubleshooting?

 

Also this link may provide some answers

 

http://answers.microsoft.com/en-us/Search/Search?SearchTerm=can+not+download+any+programs+in+windows...