05-03-2012 03:36 PM
I recently purchased a Lenovo G570 from newegg. I was hoping to get the Windows 7 OS CD with the laptop. The OS comes installed but there is no CD.
Someone told me that I can get the OS CD from Lenovo, if I ask from them. I could not find how to contact support for the same.
Any help on this would be appreciated. I have bought this for my mom - would like to ship laptop along with the CD as well.
05-03-2012 04:41 PM - edited 05-03-2012 05:10 PM
Hello and welcome,
You should be able to use the One Key Recovery software to burn your own CD/DVD recovery set.
I'd refer you to the user's manual, but the link is throwing a "file not found" at the moment: (English) User Guide g470_g475_g570_g575_ug_en_v2.pdf
 The Google found a copy. It doesn't say much except "..you can use it for backup - consult the program's help file for more information..."
[more edit] Here's the Knowledge Base article on how to make recovery media: How to create "Factory Default Recovery Disc" with OneKey Recovery
[even more edit] For future reference, this is the support number:
|United States||English||1-877-4 Lenovo (1-877-453-6686)||24 hours a day
7 days a week
IdeaPad, Lenovo 3000
R40 XP Pro + Linux + Solaris, T43 XP Pro + Linux + Solaris, T61 XP Pro + Win 7 + VMs, T400 Win 7 Pro 64 + too many VMs to count, New T420 - a work in progress ... GeezBlog