Win 7 OS CD Needed

[rahul_shandilya]

I recently purchased a Lenovo G570 from newegg. I was hoping to get the Windows 7 OS CD with the laptop. The OS comes installed but there is no CD.

Someone told me that I can get the OS CD from Lenovo, if I ask from them. I could not find how to contact support for the same.

Any help on this would be appreciated. I have bought this for my mom - would like to ship laptop along with the CD as well.

[zoltanthegypsy]

Hello and welcome,

You should be able to use the One Key Recovery software to burn your own CD/DVD recovery set.

I'd refer you to the user's manual, but the link is throwing a "file not found" at the moment: (English) User Guide g470_g475_g570_g575_ug_en_v2.pdf

[edit] The Google found a copy.  It doesn't say much except "..you can use it for backup - consult the program's help file for more information..."

[more edit] Here's the Knowledge Base article on how to make recovery media: How to create "Factory Default Recovery Disc" with OneKey Recovery

[even more edit] For future reference, this is the support number:

United States

English

1-877-4 Lenovo (1-877-453-6686)

24 hours a day 7 days a week IdeaPad, Lenovo 3000 IdeaCentre

Z.