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Retired Guru
Duck3
Posts: 2,090
Registered: ‎07-13-2009
Location: USA
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Re: Windows 7 x64 is stopped during start up after SP1 installation

Ignore that webpage, old and not accurate.
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gudgeon
Posts: 32
Registered: ‎07-12-2011
Location: France
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Re: Windows 7 x64 is stopped during start up after SP1 installation

[ Edited ]

Thanks for that Duck3, I did wonder - it's so hard to work out what's going on on the Lenovo sites...........

 

When I did a search for the occurrences of igdkmd64.sys on my computer after I'd installed Version 8.15.10.2302, I came up with the following locations and versions.

 

C:\Windows\System32\drivers – Version 8.15.10.2302

 

C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_neutral_21c3a7f1ad99989b – Version 8.15.10.1749

 

D:\drivers\VGA\Graphics – Version 8.15.10.2104

 

C:\Windows\System32\DriverStore\FileRepository\igdlh.inf_amd64_neutral_54a12b57f547d08e – Version 8.15.10.1749

 

C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a – Version 8.15.10.1749

 

Does Windows update look for ANY occurrences of offending drivers or only in C:\Windows\System32\drivers - mght it stall if it finds an offending driver anywhere?

 

Iain

Iain

Lenovo G560 - Windows 7 Home Premium x64
Retired Guru
Duck3
Posts: 2,090
Registered: ‎07-13-2009
Location: USA
0

Re: Windows 7 x64 is stopped during start up after SP1 installation

[ Edited ]

D:\drivers\VGA\Graphics – Version 8.15.10.2104

That's probably the culprit.

The others may or may not reference part of the new driver package.

Not sure.

 

Maybe move it off the computer, it is just the old driver files,
can be used to re-install original one.

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gudgeon
Posts: 32
Registered: ‎07-12-2011
Location: France
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Re: Windows 7 x64 is stopped during start up after SP1 installation

Right, I'm just doing a quick backup with Casper 7.0, then I'll try moving the driver on D: to a USB stick and try SP1 yet again.
Iain

Lenovo G560 - Windows 7 Home Premium x64
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gudgeon
Posts: 32
Registered: ‎07-12-2011
Location: France
0

Re: Windows 7 x64 is stopped during start up after SP1 installation

[ Edited ]

OK, removed the driver from D: drive to a USB stick, tried again and no change. Installation proceeds to about 70% on the progress bar, stalls there for a bit, then says successfully installed. Configures to about 15% on shutting down and fails at about 15% on reboot.

 

There is a very recent Microsoft document HERE which addresses the problem but doesn't seem to offer much that's new. Perhaps I'll have to wait for SP2?

Iain

Lenovo G560 - Windows 7 Home Premium x64
Retired Guru
Duck3
Posts: 2,090
Registered: ‎07-13-2009
Location: USA
0

Re: Windows 7 x64 is stopped during start up after SP1 installation

Wish I could help more, I also have a laptop that SP1 won't install,
(same problem: Out of Date Intel driver from Lenovo)

But have been putting off sorting it out as I have seen no big difference after SP1 with my desktop.
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gudgeon
Posts: 32
Registered: ‎07-12-2011
Location: France
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Re: Windows 7 x64 is stopped during start up after SP1 installation

Thanks for trying - if I come across a solution, I'll post back to this thread. There seem to be an enormous number of people out there with the same problem - most of them probably don't know they've got a problem, as Windows update tells them they're up to date with everything.......................
Iain

Lenovo G560 - Windows 7 Home Premium x64
Broadband 3G
JDay
Posts: 999
Registered: ‎01-06-2011
Location: Sacramento, CA
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Re: Windows 7 x64 is stopped during start up after SP1 installation

You may have to reinstall Windows and then install SP1 to get it to install.

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gudgeon
Posts: 32
Registered: ‎07-12-2011
Location: France
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Re: Windows 7 x64 is stopped during start up after SP1 installation

Hmmmm... - thanks for the suggestion, but I'd rather not reinstall if I can avoid it. Only just got things running correctly after setting up the new machine. And there's really no guarantee that'll solve the problem. I'll do some more research before I take that drastic step. Iain
Iain

Lenovo G560 - Windows 7 Home Premium x64
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gudgeon
Posts: 32
Registered: ‎07-12-2011
Location: France
0

Re: Windows 7 x64 is stopped during start up after SP1 installation

Anybody got anything new to add? The driver download page on the UK site is still offering 8.15.10.2104 as the latest Intel x64 driver. I'm not THAT bothered about having SP1 as all my other updates are current, but I fret about some future support issue which REQUIRES SP1. Any progress on offering an updated driver, Lenovo? Iain
Iain

Lenovo G560 - Windows 7 Home Premium x64