Video freezes or crashes in Internet Explorer or Windows programs

[#1]

Automatically diagnose and identify codecs that may cause Windows to become unstable or to stop responding. Windows uses codecs to allow users to view digital audio and video streams in Windows, Internet Explorer, and media players.

What it fixes 

• Internet explorer crashes or freezes while playing video

• Other Windows applications crash or freeze while playing video

• Windows is unstable or is not responding when viewing videos

• Click the Run button to launch the file

• Click the Continue and/or Allow button to proceed

  Open the below given link to run the automated service 
  http://support.microsoft.com/mats/?DiagID=20011&EulaAccept=Yes