09-26-2008 09:43 AM - edited 09-26-2008 09:47 AM
Good day gentlemen.
This laptop has a WEI of 4.3. It is asking for a refresh because of new hardware (?). Nothing was changed except updated drivers.
Refreshing does not complete and it finish with the following error: Cannot complete because of error reported from the operating system, drivers or other component.
This is the summary:
Component Details Subscore Base score Processor Intel(R) Core(TM)2 CPU T7400 @ 2.16GHz 5.1
Determined by lowest subscore
Memory (RAM) 4.00 GB 4.7
Graphics ATI MOBILITY FireGL V5250 4.3
Gaming graphics 1535 MB Total available graphics memory 4.7
Primary hard disk 182GB Free (298GB Total) 5.3
Windows Vista (TM) Business
Manufacturer LENOVO Model 2613CTO Total amount of system memory 4.00 GB RAM System type 32-bit operating system Number of processor cores 2 64-bit capable Yes Storage
Total size of hard disk(s) 298 GB Disk partition (C 182 GB Free (298 GB Total) Media drive (D CD/DVD Media drive (E CD/DVDCD/DVD
Display adapter type ATI MOBILITY FireGL V5250 Total available graphics memory 1535 MB Dedicated graphics memory 256 MB Dedicated system memory 0 MB Shared system memory 1279 MB Display adapter driver version 6.0.6001.18000 Primary monitor resolution 1400x1050 DirectX version DirectX 9.0 or better Network
Network Adapter Intel(R) PRO/1000 PL Network Connection
Network Adapter Intel(R) PRO/Wireless 3945ABG Network Connection
Network Adapter Bluetooth Device (Personal Area Network)
Network Adapter Microsoft Tun Miniport Adapter
How can I find and correct this error?
Thanks for your interest.